Revenue Operations Associate

TrovaTrip (you can call us Trova) is a company that’s changing the way people travel and connect with their communities. We bring the ease of modern tech together with curated, expert-designed travel itineraries to power creators and community leaders who want to bring their online audience offline, by hosting group trips around the globe.

It’s been an exciting couple of years for Trova — we’ve worked with Creators to book 1,500 trips with more than 21,000 Travelers. We raised a $15M Series A, were named to the Inc. 5000 Fastest Growing Companies list, and have more than 100 employees. We’re a travel tech company that is navigating hypergrowth, and we’re looking for an expert in CRM management, automation, project management, and data analysis to help us turn our happy customers into — well, even more happy customers.

Position: 

Our Revenue Operations team is looking for a creative, customer-first Revenue Operations Associate!

As a Revenue Operations Associate, you are responsible for supporting the sales team by helping maintain, update and manage the CRM system for data accuracy, sales automation, and internal reporting. You will assist in processing requests from the sales team, which includes coordinating & executing interdepartmental initiatives that impact revenue with oversight from a Sr. Operations Manager. You will work closely with the Sales, Analytics, Marketing, and Product teams. The ideal candidate is proactive in asking questions; is inquisitive, organized and a team player with a keen eye for detail, a knack for creative problem-solving, and an interest in developing a career in Revenue Operations.

Sound like something you’re ready to tackle? We’d love to hear from you.

You’re excited about this opportunity because you will:

• Assist in maintaining and improving data quality in the CRM (Hubspot)
• Create, update, & maintain pieces of automation and CRM-internal reports
• Assist with interdepartmental projects that drive revenue
• Support vetting and onboarding new vendors to our tech stack solutions
• Assist with the operation of recurring processes including commission calculation, sales forecasting, and performance management
• Field ad hoc requests and queries from other team members as needed

You will be successful here by achieving some of the following: 

• Track record of achieving success and thinking creatively to solve problems
• Exceptional attention to detail and organizational skills
• Experience building new processes and a keen eye for optimization
• A passion for learning and developing new skills
• A team player who is able to work cross-functionally with various teams internally, balance, and deliver on multiple projects.
• Strong verbal and written communication skills
• Ability to gather, synthesize and share findings from data

We're excited about you because you have some of the following:

• Experience using, building reporting, and dashboards in a CRM (Hubspot preferred)
• Experience building CRM automation for sales team efficiency and data accuracy
• Project management experience including scope, schedule, and resourcing management in addition to scheduling/task managing tools 
• Proficient in semi-advanced spreadsheet data manipulation and reporting using Excel/Google sheets to create charts, pivot tables and summaries to provide data insights
• Prior experience in a sales role
• Prior sales operations experience a plus but not required

Perks And Benefits:

• Flexible Time Off 
• Volunteer Paid Time Off
• Trip perk reimbursement for use on any TrovaTrip anywhere in the world with additional PTO!
• Up to 12 weeks paid parental leave for birthing parent
• Up to 4 weeks paid parental leave for non-birthing parent
• Medical, Dental, and Vision Insurance
• 401k program with a match! 
• Great office location in the Pearl District, Portland, OR
• Hybrid Flex Work Environment

TrovaTrip is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sexual orientation, gender identity, or religion. TrovaTrip considers equal opportunity, diversity, and inclusion to be fundamental to the mission of the company. TrovaTrip benefits include health care, vision, dental, trip perks, paid time off, and retirement savings

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