Revenue Cycle Supervisor

Overview
This Revenue Cycle position provides oversight for the practice management system (PMS) conversion to Denticon / Planet DDS under the direction of the VP of Revenue Cycle, or assigned manager. The primary objective is to provide Revenue Cycle guidance to DCA leadership that will ensure accounts receivable (AR) is managed timely and efficiently while maximizing cash collections. Great interpersonal skills are required to build rapport with the staff and various stakeholders.
Responsibilities
Monitor accounts receivables activity
· Coordinate billing and collection activities
· Monitor pre-conversion and post conversion AR & related processes
· Ensure accurate and timely billing of insurance providers and patients
· Document, monitor & track medical billing denials from insurance providers
· Evaluate billing processes and procedures
· Other duties as assigned
Work Environment:
This job operates in a professional office environment during on-site visits with much of the analytical work done remotely at the CBO or at a home office (remote). This role routinely uses standard office equipment such as computers, phones, etc.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
This position requires the ability to occasionally lift products and supplies, up to 20 pounds.
Travel:
This role may require some overnight travel that will be planned in advance. Estimated travel is 10%.
Competencies:
· Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies. Anticipates future trends and implications accurately. Creates competitive strategies that show a clear connection between vision and action.
· Organizational Savvy - Maneuvering comfortably through complex policy. Process and people related organizational dynamics. Deals comfortably with organizational politics. Anticipates problems and approaches accordingly.
· Manages Complexity - Making sense of complex, high quality, and sometimes contradictory information to effectively solve problems. Acquires data from multiple and diverse sources when solving problems. Evaluates pros and cons, risks and benefits of different solution options.
· Manages Ambiguity - Operating effectively, even when things are not certain or the way forward is not clear. Effectively handles risk. Deals constructively with problems that do not have clear solutions or outcomes.
· Plans and Aligns - Planning and prioritizing work to meet communications that convey a clear understanding of the unique needs of different audiences. Sets objectives to align with broader organizational goals. Anticipates and adjusts effective contingency plans.
· Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels. Provides timely and helpful information to other across the organization.
· Ensures Accountability - Holding self and others accountable to meet commitments. Follows through on commitments and makes sure others do the same. Acts with a clear sense of ownership.
· Ethical Practice - Understands the importance of a fair and transparent approach in everything by adopting the highest standards of professionalism, honestly, integrity and ethical behavior in all business processes and transactions.
Qualifications
High school diploma or equivalent
· Preferred: 1 year health-care leadership experience in multi-state/multi discipline organization (higher education degree may substitute experience)
Qualifications/Training:
· Ability to manage a high volume workload while maintaining attention to detail and accuracy.
· Adept in resolving complex Accounts Receivable (AR) challenges
· Knowledge of Microsoft Office with an emphasis on Excel.
· Understanding of basic math skills.
· Excellent ability to communicate effectively with all levels of management, employees, and external customers/stakeholders.
· Ability to prioritize and adhere to deadlines.
· Knowledge of HIPAA regulations
· Computer, analytical, and organizational skills