Address
Form of workCompany Overview:
The Tranzonic Companies is the hub for a strategic collection of manufacturing and sales companies that lead the way in multiple categories — from personal care and protection to textiles, from cleaning products to contamination control — to empower its distributor partners into the future. Their cohesive approach promotes operational efficiency and fuels innovation, while equipping its varied businesses to tackle the toughest challenges across industrial and manufacturing, healthcare and life sciences, food service, hospitality, transportation, and many other dynamic market segments. Tranzonic’s rapid growth, both organic and via acquisition, is powered by its team of driven, innovative problem-solvers and a culture of integrity and respect.
Position Summary:
The Return Clerk processes customer-returned goods in an efficient and documented manner.
Essential Functions and Responsibilities:
- Perform initial inspection and research on returned goods.
- Receive goods into system and compile various tracking logs.
- Determine cause for return of goods using inventory system, verbal / electronic communications with Customer Service Department.
- Evaluate condition of returned goods (damaged, meets spec, etc.)
- Disposition material appropriately (scrap, repack, stock, etc.)
- Meet and maintain department, production and quality standards.
- Ensure all products are packaged, ready-to-ship and labeled properly.
- Adhere to all company work rules.
- Observe all safety rules and practices.
- Maintain a positive work environment by acting and communicating in a manner so that you get along with customers, clients, co-workers and management.
- Use or wear all appropriate safety equipment.
Education, Certifications and Licensures:
- High school diploma or GED; or at least six months related experience and/or equivalent combination of education and experience.
- Above average written and verbal communication skills.
- Good reasoning and problem-solving skills.
- Knowledgeable and efficient in working with computers (Microsoft Word, Outlook, Excel).
- Must be able to read and write legibly in English.
Physical Requirements:
- Must be able to constantly recognize product types and safety/warning material (some small in size).
- Identify color coded safety & warning areas/notices (most commonly colored yellow and red and some in small print) in order to maintain a safe work environment.
- Works in an environment that includes: seasonal heat & humidity; exposure to safety areas with moving equipment; dust/dirt; noise; vibrations from equipment; lighting differences; and occasional fumes.
- Frequently receives or exchanges information with management or other personnel regarding work requests or issues.
- Ability to identify and react to potential hazards.
- Perform basic math functions.
- Moves and/or transports items up to 50 lbs.
- Possess strong organizational or planning skills.
Mental Activities and Requirements:
- Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved instruction and to deal with problems involving a few variables.
- Language Ability: Ability to write and communicate in complex sentences using good vocabulary.
