AddressJob Functions
• Essential Functions/Responsibilities:
• PROBLEM RESOLUTION
- The role of the Problem Resolution associate is to conduct investigations into inventory discrepancies and resolve product issues that may arise within the fulfillment center.
- Identify, write-up, and correct inventory discrepancies within the fulfillment center
- Requires good abilities and attitude to solve problems and maintain customer service standards.
- Ability to plan and prioritize, problem solve and multi-task as necessary to meet customer demand in a fast- paced environment.
CUBISCAN
- Aid in identifying new items height, weight, width, length, and volume to determine the best location to store the item, in a location, within the Fulfillment Center
- Must be able to determine product put away type including VAS attributes
- Familiar with location size and types available
- Ability to decide of cubiscan’s immediate requirements
- Must be detail oriented
AUDITORS
- Verifies customer order
- Packs merchandise accordingly\
- Creates required paperwork/packing slips
- Creates proper shipping label per order
- Places completed packed goods on shipping conveyor
- Keep work areas clean, perform good housekeeping
RETURNS
- Inspect returns from customers
- Process customer credits
- Prep items that can be resold for putaway
SLOTTING
- Facilitate movement of items from one bin location to another both physically and systematically
- RF Scanner & Problem Resolution Proficient
- Responsible for clearing targeted areas each shift and reporting out result
- Other Responsibilities:
- Follow any job related instructions as requested by department supervisors, managers and the Director of the facility.
- Ability to cross train in all production departments.
