Retail Store Operations Intern

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, Retail Store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.”

Our SpartanNash family of Associates is 17,500 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!

Location:

4668 Cascade Rd - Grand Rapids, Michigan 49546

Job Description:

Our Internship Program: SpartanNash offers paid internships to active students interested in careers within the grocery industry, in areas such as accounting/finance, graphic services, human resources, corporate affairs and communications, information technology, management, marketing and merchandising, supply chain, engineering, and much more.
As a Retail Store Operations Intern you will be part of SpartanNash’s Internship Program. At SpartanNash, our Internship Program is designed to give exposure to the grocery and distribution industry, be engaging in real-world problem-solving, and be immersive in social and educational opportunities with other interns. The internship is a paid, full-time summer opportunity from May 20th – August 9th.
Responsibilities:

• Assist the Store Management with daily tasks including, but not limited to: 
• Provide focused and effective leadership to store associates that develops a positive, high performing, customer focused store culture.   
• Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.   
• Develop and monitor department budget as required. Prepares quarterly and yearly budgets with assistance.   
• Responsible for the overall profit and loss financial performance of the store to including budgeted sales, gross profit and controllable expenses.   
• Maintains constant follow-up to ensure budgeted sales, gross profit and controllable expense goals are being achieved.   
• Coordinates store activities to ensure successful operations and compliance as measured by various checks and audits (Safety/Food Safety, Human resources, Merchandising, Loss Prevention, Department of Labor, OSHA, etc.).   
• Oversee that the corporate Merchandising and Inventory programs are followed by the departments and partner with corporate business partners as needed to ensure that operations and merchandising standards are fully communication and followed.   
• Implements and maintains work schedules, labor control and store payroll expense control programs for the location.  
• Implements the OWN IT! (One customer to Wow Now by Interacting and providing Total satisfaction) service programs, and models high standards of service to achieve a customer-oriented store.   
• Interacts with the local neighborhood or community to positively position the Company’s presence.   
• Maintain current knowledge of industry or local trends and best practices; make recommendations to improve current programs and processes.   
• To collaborate with cross functional teams to contribute to its objectives
• Responsible to complete or participate in at least one strategic project (Capstone Project) during the internship and possibly give a short presentation to the executive team that showcases the project
• Participate in learning opportunities that may include tours of our warehouses and Retail Stores, a community service event (such as SpartanNash Expo, Helping Hands, or Special Olympics)
• Attend weekly professional development workshops for developing skills, team building, etc.

Qualifications

• Currently pursuing an Associate’s or Bachelor’s degree with interest of becoming an Assistant Store Director then Store Director at a SpartanNash retail location
• Be an active student through the summer
• Graduate after December 2024
• Be willing to attend mandatory, in-person events (2-3 events in Grand Rapids, Michigan including but not limited to orientation and/or intern gatherings)
• GPA of 3.0 or greater (Preferred)
• Relevant work experience such as a prior internship or campus experience (Preferred)
• Microsoft Office proficiency (Required)
• Retail experience (Required)
• Strong problem-solving and analytical capabilities
• Effective communication skills
• Thrives in ambiguous situations
• Resilient to overcome obstacles
• Driven and demonstrates a bias for action
• Highly collaborative

Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences!  Apply Today!

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.

We are not able to sponsor work visas for this position.