Address
Form of work
SalaryTitle: Retail Associate
Reports to:Retail Store Manager
Basic Job Description:
Responsible for delivering unparalleled customer service in the Company’s Flagship Store and Ice Cream Parlor, The Hebert Candy Mansion in Shrewsbury Massachusetts.
Specific Responsibilities
· Greeting customers when they walk through the door.
· Building rapport through conversation and honest recommendations
· Assisting in maintaining the back stock room and setting up merchandise displays on the sales floor.
· Collaborating with fellow team members to keep the sales floor area clean and always organized.
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Cross-sell products
- Ensure racks are fully stocked.
- Clean assigned areas of the store; ensure merchandise is properly displayed.
- Inform customers about discounts and special offers.
- Provide customer feedback to the Store Manager
- Stay up to date with new products/services.
- Work in a food service (Ice Cream) environment
Requirements
- The ability to use the cash register.
- Strong level of professionalism at work
- Knowledge of inventory stocking procedures
- Basic math skills
- Excellent communication skills, capable of building trusting relationships
- Ability to perform under pressure and in fast-paced environments.
- Flexibility to work various shifts.
Soft Skills: Excellent communication & organizational. Knowledge of or willingness to learn inventory management programs. Ability to read and write in English.
Other:
Hours & Conditions- Adapt schedule to work alongside the changing demands of the operation.
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work Location: In person
