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Form of workMosaic is the leading North American integrated marketing and sales agency, specializing sales, training, experiential, and digital & virtual solutions. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands amidst the evolving dynamic of empowered consumers, leveraging new technologies and approaches. Together as a team we deliver for those results to our clients every day. Mosaic is not about standing out from the crowd - we lead it!
Mosaic has been retained by Philip Morris International's U.S. affiliate, Triaga Inc., to operate Triaga's retail channels in the U.S. Mosaic is seeking Retail Sales Specialists to provide in-store support and contribute to the advancement of a smoke-free future in Austin, Texas. Retail Specialists who will welcome all legal-age smokers and nicotine users as they enter the store, be attentive and available to understand their needs and provide an exceptional experience. The ideal candidate will be a goal-driven individual, expected to create and promote an extraordinary experience that is focused on the consumer, while guiding all legal-age smokers and nicotine users through relevant store experiences throughout the entirety of the interaction and purchase. Retail Sales Specialists will also be responsible for after-sales service and support, including but not limited to stocking shelves and cleaning store. Maintain inventories at adequate levels, promote sales, and maintain the appearance of the store.
Pay Rate: $21-23/hr
Schedule: Day and Evening shifts available
What you'll do:
- Greet all new and returning legal-age smokers and nicotine users as they walk in store with a warm, friendly attitude and be attentive to their needs
- Verification of interested consumers to ensure they are 21 years of age or above.
- Take a consumer-centric approach in remembering existing consumers who have already visited the store and understanding their preferences
- Uncover the needs of legal-age smokers and nicotine users, understand their preferences, and other additional information to help convert them to smoke-free products
- Following procedures and local regulations, conduct a personalized product trial with a legal-age smoker or nicotine user, allowing them to experience the products and consumables while adapting to the individual
- Consistent with a consumer-centric approach offer technical support with product and additional accessories, replacements to aide in the legal-age smoker and nicotine users' complete conversion to smoke-free products
- Manage opening and closing procedures, including visual merchandising, inventory management, and system reconciliation
- Daily cleaning to meet guidelines and store standards
- Other duties as assigned
Who you are:
- You have Field Sales or Retail Sales experience
- You have Knowledge of retail Point of Sales systems
- You thrive off consumer engagement with an ability to build experiences across multiple skillsets, including sales and consumer service
- You have an ability to build strong relationships through active listening and empathy
- You have outstanding organizational, and prioritization skills
- You have excellent judgment, effective problem-resolution skills, and the ability to balance multiple responsibilities
- You have excellent written and verbal communication, and presentation skills.
- You can work independently at times with little direction, as well as work collaboratively with other sales representatives
- It's a plus if you are bilingual in Spanish, but it's not required
- You are 24 years of age, or older.
Along with competitive pay, we offer a comprehensive benefits program. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:
- Medical, Dental, Vision, and Telehealth
- Basic Life Insurance and AD&D
- Voluntary Life Insurance
- Short Term and Long Term Disability
- Flexible Spending Account
- Health Reimbursement Account
- 401(k) match
- Legal Insurance
- Employee Assistance Program
- Employee Discount Program
- Tuition Assistance Plan
- Paid Time Off and Company Paid Holidays
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Mosaic North America is an Equal Opportunity Employer
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.
To Apply: please send resumes to: USRecruiting@mosaic.com
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