Retail Sales & Customer Service - Part-Time
Shifts: TBA
Location: 928 E. Ojai Ave, Ojai Ca 93023
Hourly Rate - $20/hour
Want to join a fun, family-like team of change-makers committed to bringing more love, connection and well-being to the world?
Magic Hour is the fastest growing tea company in the nation, led by a veteran tea importer and master blender. We have a fabulous opportunity for a growth-minded individual to get in on the ground floor of this iconic brand. Magic Hour is a woman-owned company that values connection, collaboration, communication, compassion, and cool.
Check us out at clubmagichour.com
We are seeking a Retail Sales rep who loves to be around botanicals, essentials oils, luxury packaging and a collaborative crew of creative people.
Successful Magic Hour employees have the following skills, values, and traits:
- Interested in creating a beautiful experience for our customers
- Must have an attention to detail.
- Meet sales goals by using the consultant sale process (be an advisor, not a hard seller)
- Update and Maintain inventory levels
- Maintain merchandising displays
- Can multi-task and keep focus in a busy work environment
- Effectively communicate information and respond to questions from various levels within the organization.
- Pulls and packs product from the warehouse based on salon needs
- Motivated team player and independent worker with a great attitude.
- Monitors product quality frequently, reporting problems to mitigate safety issues.
- Move material with hand trucks or pallet jacks
- Able to grasp objects and lift to 50 lbs.
- Must be flexible and adaptable
- Manage Customer Service tickets using Gorgias CS Plateform
- Take inbound customer phone calls
- Ensure the store remains clean and presentable at all times
Job Qualifications
- Education: High school diploma or equivalent
- Experience: Some previous work-related experience
- Knowledge of MS Word & Excel
- Reliable Transportation
- Learn Shopify POS
- Learn Gorgias Customer Service software
We are up leveling as we grow quickly and you will be able to grow swiftly. If you love learning and have a passion for botanicals and natural healing, this job is for you.
The schedule is Wednesday through Sunday, we are only looking to have you cover 3 days of this schedule.
Previous Retail Sales experience a HUGE plus.
If you are looking to make a difference in the world and are aligned with our values, please send a note with your resume to us.
We hire FAST, so don't worry about long processing times.
To learn more about us, please visit www.clubmagichour.com
All candidates must be 18 years or older and must have reliable transportation.
Send us your resume, and get ready to make new friends while fast-tracking your career.
Job Type: Part-time
Pay: $19.00 - $21.00 per hour
Expected hours: 16 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Work Location: In person