Retail Sales Associate

As a Carlos Bakery Retail Sales Associate, your role is to ensure a positive customer experience by providing courteous, friendly, and efficient customer service to customers and team members.

JOB REQUIREMENTS:

• High school diploma or equivalent is required

• Experience in a similar customer focused work environment is preferred

• Ability to work well in a busy environment

• High energy and engaging personality

• Professional demeanor

• Ability to work on your feet for extended periods of time (8+ hours a day)

• Ability to work flexible hours, including weekends and holidays (according to customer demand)

• A passion for cake!

PERFORMANCE RESPONSIBILITIES:

• Arrive to work promptly and in full uniform on your scheduled days to work

• Make sure customers are being taken care of and the store looks great at all times

• Treat each customer with kindness and respect at all times

• Ensure that product being sold is fresh and presentable

• Ensure product quality by checking freshness, rotating products, and removing out-of-date products

• Be an expert in our products and be able to explain them to customers

• Package, weigh, and price all baked goods & merchandise

• Ask every customer if they would like to receive a receipt with their purchase and add their name to our customer database

• Follow our cash handling procedures when using the POS to process customer orders

• Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices

• Ensure that all shelves and displays are properly stocked and front-facing

• Maintain back stock in good order

• Operate and sanitize all Bakery equipment in a safe and proper manner

• Answer telephone calls with excellent phone etiquette and transfer the call according to appropriate department

• Cleaning should be done at the end of your shift and when the storefront is slow

• Maintain open communication with your supervisor and coworkers regarding any issues that may arise

• Perform other duties as assigned by a supervisor

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Schedule:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person