RETAIL SALES ASSOCIATE

We’re looking for a Retail Sales Associate to join our growing retail team. Our Retail Shop and Salvage Yard is located in NW Portland. This is a part-time, in-office position.

Who we are:

We believe that deconstruction is an artform and we recognize the historic beauty and value of materials reclaimed in the process. True service and care are at the heart of everything we do, from our very first point of contact to project completion. In our warehouse and salvage shop, we give second life to lumber, objects and curiosities, ensuring materials of the past have a place in the future.

With almost 20 years in the business, Lovett Deconstruction is Portland’s premier deconstruction company with more experience than any other company in the industry. We run 5-7 residential deconstruction jobs daily in and around the Portland metro area and have built a reputation for delivering the highest level of customer service. Every day we work to wow customers with our knowledge, awareness, efficiency, communication, and safety standards.

In 2021, we opened our Salvage and Retail Shop and our aim remains the same. We have a team of stellar, inspired, dynamic members who are the best in the business, exuding energy, a positive attitude and a passion for the reclaimed and heritage materials.

We are looking for people who share in our mission of sustainability, believe in delighting our customers with top-notch service and ultimately, who appreciate an employee culture built on hard work, respect and open communication.

If you are interested in becoming a member of a growing, creative and dedicated team and believe in the power of reclaim and reuse, please read on!

Benefits:

Lovett Deconstruction provides a generous package of employee benefits including:

• 50% Employer-paid Medical, Vision & Dental Insurance offerings for part-time employees

• 100% Employer-paid Short Term & Long Term Disability

• 100% Employer-paid Life and AD&D Insurance.

• 401(k) retirement plan available to all employees, with an employer match. Eligible and fully vested immediately.

• 6 day of accrued vacation to start

• 5 paid sick days

• Discounts in our Salvage Shop

Job Description:

The Retail Sales Associate position is responsible for all aspects of daily sales and the retail customer experience at our Salvage Shop. A collaborative mindset and the willingness to adapt to new situations are key attributes one must possess. This highly organized person has strong retail experience and the ability to completely understand the varying nature and beauty of salvage materials and products. Active listening, problem solving, flexibility and focus are critical attributes for this role as no two days are alike. This highly physical position is tasked with helping move products for merchandising and strives to delight our customers by creating a truly unique shopping experience.

Essential Responsibilities & Duties

• Retail sales and Customer Service

• Embrace and Express Lovett Deconstruction’s Mission, Vision and Values

• Serve retail customers and assist with lumber sales; respond to customer queries and feedback in a timely manner

• Assist in maintaining a customer database including sales email addresses and sales phone messages

• Maintain a visually pleasing sales floor within the Lovett aesthetic and cleanliness standards

• Maximize profitability by meeting sales goals and identifying areas for growth

• Quote custom orders and convert quotes to jobs in POS System

• Open/close register and adhere to all cash handling guidelines

• Maintain and update signage for retail displays as necessary

• Contribute ideas on new merchandise based on customer inquiries and sales trends

• Using Lovett pricing guidelines, ensure all sales floor inventory is priced and clearly marked

• Track small inventory supplies and notify manager when low.

• Maintain “Materials Wanted” book

• Maintain a VIP list of contractors and know them by name

• Under the direction of the Retail Sales Manager, and Facilities Manager, assist in organizing and executing company retail and sales floor events

• Contribute content ideas for the monthly Lovett Salvage Shop customer newsletter to the Retail Sales Manager.

• Other tasks or projects as requested by General Manager, Retail Sales Manager and Owners

Skills & Qualifications:

• Exceptional verbal and written communication skills.

• Able to work in a fast-paced, self-directed environment.

• Attention to detail a must.

• Prominent organization and presentation skills.

• Excellent time management skills.

• Decision-making, problem resolution, and creative thinking skills.

• Able to multi-task activities with shifting priorities.

• Proficiency in Microsoft Office and POS technologies, ability to learn new IT as needed.

• Basic math and numerical skills.

• Safety awareness in a warehouse or lumber yard environment.

• Forklift certified or the ability to become OSHA certified.

Experience:

• 1 year experience working with clients, vendors and customers in a sales environment

• Familiarity with new and salvage lumber and wood products, preferred

Physical Demands:

This position works outside in a retail warehouse environment in all weather conditions.

• Ability to work in an environment with moderate to high noise levels & able to use proper ear protection as needed or when instructed.

• Ability to lift up to 40 lbs over the course of a day; handling power tools and hand tools; must be able to stoop, bend, prying, pulling and twisting.

Department:
Retail

Reports to:

Marketing & Retail Sales Manager

Hours:

At least 24 hours per week to start. Every Saturday plus 2 weekdays, 8:45am - 5:15pm.

Compensation:

Hourly, Part-Time. We evaluate our compensation offerings according to market medians and internal pay equity. The hourly pay range starts at $19/hr to a midpoint of $23/hr. Placement will generally not exceed the midpoint based on qualifications, experience, and internal equity.

How To Apply:

If you believe that you would be the perfect fit for our team and you have the skills and experience to back it up, please apply to this posting with your resume. We’d love to learn about your interest in applying for this role so a cover letter is required!

Please: No recruiters or phone calls, please.