Retail Sales Associate

Are you passionate about board games, trading cards, and creating a vibrant community around tabletop gaming? If so, we have any exciting opportunity for you to our team at The Vault, a thriving retail store specializing in tabletop gaming. We are looking for a dedicated and enthusiastic Retail Associate to contribute to the success of our store.

Responsibilities:

Tournament Management:

· Provide exceptional customer service to all patrons, assisting them in finding the perfect table top gaming item

· Offer expert advice on game rules, deck-building strategies, and product recommendations

· Handle customer inquiries, comments, and provide resolution when needed

Tournament Management:

· Coordinate and organize gaming tournaments for popular games such as Magic: The Gathering, Pokemon, One Piece, and Lorcana

· Ensure smooth tournament operations, including registration, pairings, and prize distribution

Trade-In Program:

· Facilitate trade-ins of trading cards for cash and/or store credit

· Assess the value of trade-ins based on condition and market demand

· Maintain accurate records of trade transactions and inventory

Sorting Tasks:

· During downtime, engage in sorting tasks that involve organizing products alphabetically and maintaining a well-organized store layout

· Assist in restocking shelves and maintaining a visually appealing retail space.

Qualifications:

· Passion for gaming, with a strong working knowledge of popular games such as Pokemon and Magic: The Gathering

· Excellent customer service and communication skills

· Ability to work well in a team and collaborate with other staff members

· Detail-oriented and capable of maintaining an organized workspace

· Previous retail experience

Working knowledge of Microsoft Office software suite.

Schedule:

This is a part-time position with a semi-flexible schedule, including evenings and weekends to accommodate tournament schedule and peak business hours.

How to apply:

If you’re excited about joining our dynamic team and contributing to the tabletop gaming community, please submit your resume and a brief cover letter detailing your gaming experience.

Job Type: Part-time

Pay: $13.50 per hour

Expected hours: 25 – 30 per week

Benefits:

• Flexible schedule

Application Question(s):

• What is your favorite Pokemon character and why?

Work Location: In person