Retail Sales Associate

As a Sales Associate at The UPS Store, it is your utmost responsibility to deliver world-class customer service at all times. You will be expected to deliver exceptional customer service through customer interaction and quality product delivery. Duties and responsibilities include, but not limited to:

• Operating POS/cash register - good math to give change accurately
• Knowledgeable in providing dimensions & Measuring Boxes for packaging;
• Operating a Large Copying Machine to copy, print and scan
• Talking to customers to Identify their needs and how to offer services
• Packaging items for shipment according to UPS packaging standards
• Measuring Boxes using measuring tape to determine shipping dimensions
• Receiving and manifest incoming packages for mailbox customers
• Computer savy, telephone savy - able to show customers how to use our computers, email and sending documents via email from their phones.

General Requirements:

• Must cross-sell and up-sell all products and services
• Continued growth through self-induced training
• Must complete all tasks assigned by manager or supervisor
• Always be proactive, not reactive

RESPONSIBILITIES

• Required to learn all product and service offerings, alternative solutions,;

QUALIFICATIONS

• Associates or Bachelors Degree required
• Over 3 years Retail/customer service experience
• Good communication and people skills
• Strong Math, Spelling, office and computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 50+ pounds

Job Type: Part-time

Pay: $16.00 per hour

Expected hours: 10 – 30 per week

Benefits:

• Flexible schedule

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Application Question(s):

• Do you know how to measure a box and use a measuring tape?

Education:

• Associate (Preferred)

Experience:

• Customer Service: 3 years (Required)
• Retail sales: 2 years (Preferred)
• POS, Cashier: 2 years (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person