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Form of workJob Description
Carpet Exchange is looking for a full time Retail Sales Associate to join our team! With our high-end home owner, builder, and designer clientele, we are looking for an experience Retail Sales Associate ideally from the decor or construction industry. Our sister-companies are located in the same design center, so there is ability to expand commission opportunities to luxury appliances and cabinets as well.
Responsibilities will include:
- Welcome and understand customer project needs
- Assist with product selection, explaining product and services to customers
- Enter and process customer orders
- Work with installation team to ensure all client expectations have been communicated for project success
- Follow up with customer to understand satisfaction and determine if there are any additional project opportunities
The right candidate will have the following qualities:
- Excellent customer service
- Excellent written and verbal communication skills
- Ability to ask questions to understand project needs, and provide options that meet those needs
- Organized
- Understands how to prioritize duties and responsibilities
- Problem solver
- Ability to establish and develop a relationship with clients
- Ability to collaborate with other team members
Compensation is commission based, with a minimum base salary. Our location providers high-traffic walk in business, but there is additional opportunity to expand commission opportunities through networking, builder, and designer relationship development.
