Address
Form of work
SalarySkills required - Customer Service, Retail, Computer skills, good verbal and written communication, MS Office.
Roles & Responsibilities
Accountable for daily operations of solo-person site. Responsible for performing the contracted office services including, but not limited to: Copy services, Courier Services, Managed Print services, Hospitality, Imaging and Mail services.Responsible for daily operations of a mail room, copy center, or scanning facility includingoperating office equipment such as: PC, Copiers, Multifunction Devices, Imaging & MailEquipment.
- May be responsible for: Courier Services, Reception Services, Switchboard Operations.Shipping & Receiving, Delivering and Processing of Mail.
•Handles formal contact with the customer, on a daily basis.
- Responsible for effective implementation and management of RICOH Service Excellenceprograms.
- Understands how to operate the required equipment/software efficiently to achieve service levelagreements.
- Achieves profitability in the area of cost of goods by effectively utilizing company materials andsupplies.
- May maintain daily routine functions to include creating/completing work orders, contractormonitoring, inspections, reporting facility related issues, lending support as required.
- May include interaction with contracted vendors, facility management and occupants.
- May be responsible for office-supply inventory re-ordering.
- May be responsible for Conference room coordination and A/V equipment resourcemanagement.
- Maintains positive internal working relationships with all department employees bycommunicating in a professional manner.
- Collects and provides data to assigned leadership and customer. May include completing.monthly reports to customers with support from assigned leadership.
- Ensures financial responsibilities are met.
- Performs other duties as assigned.
Minimum Qualifications
Typically Requires:
- High school or GED is required.
- 1+ years of experience in a related field (B2B and/or technical).
- Previous 1+ year Customer facing work experience required.
- Demonstrated knowledge and understanding of technology.
- Tactical thought processing.
- Ability to present to a small group.
- Moderate Problem-Solving Skills.
- Basic Customer Service skills.
- Basic Technical aptitude.
- Basic Written and Verbal Communication skill.
Job Type: Contract
Pay: $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- Morning shift
Weekly day range:
- Monday to Friday
Application Question(s):
- How many years of experience do you have in Customer Service?
- Have you worked in Retail?
- How strong are your MS Office skills?
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Oxnard, CA: Relocate before starting work (Required)
Work Location: In person
