Retail Attendant

MAJOR PURPOSE:

The Retail Attendant for the Jackie Robinson Training Complex (JRTC) is responsible for selling JRTC merchandise at various events held at the complex.

RESPONSIBILITIES:

• Sell JRTC merchandise at JRTC tournaments, Spring Training games, MLB events, third-party tournaments and events, and additional special events as needed.
• Set up merchandise table, point of sale equipment, display items, and bins of inventory when scheduled.
• Meticulously record sales during shifts to keep track of inventory sold.
• Take inventory of items at the beginning and end of each shift.
• Balance daily financial transactions upon completion of shift.
• Welcome guests and ensure customer satisfaction through superior customer service.
• Answer questions about facility amenities, services, points of interest, and current/upcoming JRTC events.
• Handle and resolve any potential issues with merchandise.  
• Report any accidents or injuries to management staff immediately.
• Other duties as assigned by Marketing Coordinator.

REQUIREMENTS:

• Excellent verbal communication, customer service, and problem-solving skills. 
• Previous cash handling experience.
• Ability to work independently with minimal supervision. 
• High level of attention to detail.
• Self-motivated and highly organized.
• Ability to communicate effectively with guests, coworkers and managers.
• Physical stamina and mobility including ability to lift, reach, kneel and bend.
• Ability to lift, push and pull at least 50 lbs. on a regular basis.
• Ability to work irregular hours including nights, weekends, and holidays.