Retail Associate/Cashier

Location: Elmwood Park Zoo
Department: Guest Services

Experience: Some Experience Required
Titles: Retail Associate
Employment Type: Seasonal
Pay Rate: $15.00/hour

Reports To: Guest Services Management Team
Schedule: Must be able to work at least 20 hours per week.

Must be able to work weekends and holidays. Schedule varies and is dependent on weather and guest attendance; schedule subject to change and may require late shift hours.

EPZ Team Member Responsibilities:

• Assist the Zoo in fostering an appreciation of wildlife and the environment that will inspire active participation in conservation
• Assist Management in ensuring safety, cleanliness, and efficiency in all areas of the operation of the Zoo
• Follow and adhere to all policies and procedures

Essential Responsibilities:

• Ensure guests are properly greeted
• Communicate effectively with all guests and groups.
• Assist with all guest needs, both stated and implied.
• Operate point of sale system and cash register, managing transactions and ensuring a balanced till
• Contribute to the organization and neatness both behind the counter, and on the sales floor
• Assist with receiving, pricing, and stocking merchandise in accordance with standard operating procedure
• Perform other duties as assigned by the management team

Qualification Requirements:

· Prior cash handling experience required

· Prior sales experience preferred

· Excellent customer service skills including: conflict resolution, de-escalation, greeting and engaging all guests

· Good written and verbal communication skills

· Ability to remain composed and attentive in large crowds

· Ability to stand for long periods of time

· Ability to lift and/or move 20-50 pounds

· Comfortable being exposed to cold and hot weather conditions

· Ability to work well within a team and independently

· Meets the needs and expectations of the role, as per business needs.

· Must be able to pass background and child abuse clearances

Two forms of official valid identification are required

Job Type: Seasonal

Pay: $15.00 per hour

Expected hours: 20 – 29 per week

Shift:

• 4 hour shift
• 8 hour shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to Relocate:

• Norristown, PA: Relocate before starting work (Required)

Work Location: In person