- Maintains mission focus with an unwavering purpose to succeed in achieving our objectives as a company, a store, and as individuals.
- Attention to detail when providing quality beverages, retail items, and food products. Observes all standards pertaining to recipes, product quality, and health and safety.
- Keeps a clean, setup, and organized workstation according Black Rifle Coffee Company standards. Ensures all equipment is operational and reports any maintenance needs.
- Takes the initiative to anticipate the needs of our customers and our store based on the customer cues and the store environment.
- Productively communicates with the team and management, assists in new team member training and acclimation, and contributes to a positive team environment and store culture.
- Acts with radical transparency, integrity and commitment, and knowledge that promote the culture and mission of Black Rifle Coffee Company.
- Adheres to Black Rifle Coffee Company’s operational policies and procedures that include cash handling, safety, and health and safety regulations.
- Celebrates team and individual achievements, while reinforcing store morale and the culture at Black Rifle Coffee Company.
- Brings a customer first attitude and maintains a calm demeanor at all times.
- High school diploma or equivalent preferred
- 1+ years experience in customer service environment preferred
- Previous work experience as a Barista or server is desirable
- Willingness to learn new innovative coffee techniques and equipment
- Attention to detail
- Flexibility to work various shifts
- Basic math skills
- Ability to gauge customers’ preferences
- Excellent communication skills
- None
- While performing the duties of this job, the employee is regularly required to stand, sit, stoop, kneel, bend, twist, rotate, and reach.
- Ability to work with mechanical/brewing equipment and devices
- Specific vision abilities required by this job include close vision requirements due to computer work or brewing equipment work
- Light to moderate lifting is required
- Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.
- Ability to work in a confined area.
- Ability to sit/stand at a terminal for an extended period of time.
As a BRCC team member, you'll be part of a community that thrives on creativity, dedication, and a shared love for crafting the best damn coffee around. Whether you're an espresso expert, a marketing maven, or a logistics guru, we have opportunities for you to make a meaningful impact.