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SalaryJob Description
Starting at $11 per hour!!!
Job Summary
The Retail Associate assists the store management team in reaching the operational goals of the site by functioning in various capacities within the retail location. The titles of the various jobs the Retail Associate may be called upon to learn and work include: Cashier, Textiles or Wares Producer, Donation Door Attendant, eCommerce Producer, e-Books Producer, and Rack or Cart Runner.
Example Duties and Activities
Donation Door Attendant:
- Accepts donations from customers and maintains a clean and clear donation door while educating customers on current Goodwill promotions, including the rewards program.
- Quickly and accurately sorts products and distributes them to appropriate areas.
- Maintains an efficient working area by ensuring the backroom is clean and organized (all boxes labeled, everything in its place, and a place for everything).
- Loads and unloads trucks as needed and regularly uses heavy equipment, including a pallet jack, double stacker, floor scrubber, and hydraulic lift.
Required Competencies
- Degree and Credential Requirements: NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.
- Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.
- Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.
- Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values.
- Attention to Detail - Attends to details and pursues quality in accomplishing tasks, including safety awareness.
- Time Management - Manages one's own time and the time of others effectively.
Preferred Competencies
- Technical Knowledge – Has familiarity with computers and relevant software including basic computer and Internet navigation skills.
- Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.
- Mathematical Aptitude - Develops and applies mathematical thinking in order to solve a range of problems in everyday situations.
- Critical Thinking - Uses judgment and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Other Requirements
Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.
- Hard to Very Hard Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift 10-50 pounds. Can manage frequent exposure to moderate noise and temperature variations.
Benefits: Full-time employees may participate in a comprehensive benefits program that includes:
- Continuing education and leadership development
- Comprehensive health plan
- Paid time off (PTO)
- Life, dental and vision insurance
- Nationally recognized preventive health and wellness program
- Section 125 pretax health spending account, dependent care spending account and premiums
Job Types: Full-time, Part-time
Pay: From $11.00 per hour
Benefits:
- 401(k)
- Employee assistance program
- Employee discount
- Flexible schedule
- Retirement plan
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
