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Form of workPOSITION TITLE: Restaurant Supervisor
JOB CODE: 62016
FT/PT: Full Time
FLSA STATUS: Non-Exempt
Does the "work hard, play hard" lifestyle resonate with you? If yes, join our team!
Pier B Resort Hotel is an award-winning destination situated on 7.4 acres of land right at the edge of Lake Superior in Duluth, Minnesota. Our inclusive team is built on respect, hard work, and having fun. The historic Pier B docks once received cement from Great Lakes ships, storing the materials in the massive silos that remain on our property today. Now transformed into Pier B Resort Hotel and Silos Restaurant, our unrivaled location remains close to the heart of Duluth's local tourism and activities, minus the congestion.
As Restaurant Supervisor you will oversee and coordinate the running, planning, organizing, training and leadership (relating to all restaurant Front of House) necessary to achieve objectives in sales,
costs, guest service and satisfaction.
Duties/Tasks:
- To meet and exceed all guest expectations.
- Follow standards and expectations set by the resort.
- Responsible for training, reviewing and scheduling or assisting of all FOH Restaurant Staff.
- Ensure uniform & service specifications.
- Responsible for implementing opening and closing duties.
- Conduct Pre-shift team meetings.
- Work with other managers to reduce hourly labor.
- Develop strong working relationships with all other departments.
- Responsible for overall appearance and cleanliness of the dining room.
- Lead by example: Don't expect anything out of your staff that you wouldn't do yourself.
Job Requirements:
- As a hospitality team member, your schedule is required to be flexible.
- Your schedule will be determined by your Manager at their discretion to best service our guests, including mornings, evenings, weekends and holidays.
ABOUT THE ORANIZATION: This destination is managed by Leisure Hotels & Resorts. At Leisure Hotels & Resorts, our people define our success, and we work deliberately to grow and foster our internal culture. This cultivation over many years is what sets us apart and how we deliver results. Our fundamentals are rooted in honesty, transparency, fiscal responsibility, and talent management. We seek authentic team members with the same values who genuinely enjoy working with people, want to grow with us, and create unique guest experiences.
