Restaurant Supervisor

,JOB TITLE: Restaurant Supervisor

OPERATING GROUP: Penn's Peak/Roadies

FUNCTION: Operations of restaurant, concert bar, and suites

REPORTS TO : General Manager

SALARY: Starting at $18-$22an hour.

No light Nights (Restaurant closes at 9pm)

4 Day work week

Closed Thanksgiving and Christmas

Penn's Peak, a beautiful mountaintop entertainment venue located in Jim Thorpe, Pennsylvania, can comfortably host 1,800 concertgoers.

Restaurant Manager is responsible for managing all aspects of a specific department(s) within the restaurant including the selection, development and performance management of restaurant Team Members, optimizing profits and increasing sales.

Restaurant Manager:

KEY RESPONSIBILITIES AND ACCOUNTABILITIES FOR RESPECTIVE MANAGERS:

*Scheduling, planning while upholding standards, product quality and cleanliness.

*Frequently interacts with Guests to ensure they receive the Full Service Style experience; follow up on any issues and complaints they may have.

*Proactively runs a shift and anticipate Guest needs.

*Ensures the restaurant and staff are set up for an outstanding shift.

*Ensures all newly hired Team Members follow and complete their appropriate training plan, including required paper and electronic paperwork (tip credit notices included where applicable).

*Maintain an accurate and up-to-date manpower plan of Department staffing needs.

*Prepares schedules and ensures that their department is staffed for all shifts.

*Use the Recruiting Toolkit process to interview hourly Team Members, ensuring Team Members hired are fit.

*Staff, train and develop their department’s hourly Team Members through ongoing feedback and coaching, establishment of performance expectations and by conducting performance reviews on a regular basis.

*Identify operational opportunities to build sales and control costs; develop and implement plans to address opportunities (i.e., R&M, marketing).

*Perform liquor, wine, and beer check in to ensure proper invoicing.

*Ensure proper security procedures are in place to protect Team Members, Guests and Company assets, including security of beer walk-in, liquor room, store room, freezer and office.

*Prepare end of shift reports.

*Directly supervise Team Members, coaching, correcting behaviors as needed, and providing recognition to improve performance continuously.

*When acting as Manager on duty, oversee all of the restaurant’s operations and conduct root cause analysis as needed to guarantee operational efficiency and an excellent Guest experience.

*Ensure great food is served to every Guest by managing all Team Members.

*Manages inventory efficiently, accurately, and in a cost-effective manner.

*Fosters open communication with BOH and FOH staff.

*Ensure proper security procedures are in place to protect Team Members, Guests and Company assets.

*Effectively supervises and manages all bar, server, host operations to create the Best Corner Bar/restaurnat in Town. Develops a team of bartenders/Servers that deliver speed of service and accurately prepared mixed beverages at all times. Delivers the exceptional guest experience through responsible alcohol service. Controls beverage costs, production, labor and manages beverage quality. Optimizes profits by increasing sales through local marketing campaigns that drive guest traffic.

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Restaurant type:

• Bar
• Casual dining restaurant

Shift:

• Evening shift

Weekly day range:

• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Restaurant management: 1 year (Preferred)
• Retail Store Managers: 1 year (Preferred)

Work Location: In person