- Create an environment driving an industry leading customer experience
- Elevates selling behaviors to influence top line growth and repeat business
- Uses all product channels to meet customer needs
- Influences others to execute organizational initiatives with accuracy and speed
- Impacts continuous output, reaching full potential of people, tools and technology
- Beats plan by empowering Store Managers to impact controllables
- Makes the right talent calls, using a broad reach to ensure teams are staffed to drive customer experience
- Assess store managements’ abilities to inspire and create a best in class store team
- Provides teaching and guidance, holding Store Managers accountable for outcomes
- Flexes labor to fill gaps and leverage skills, maximizing the area’s productivity
- Ensures effective communication between customer-facing associates and office support teams
- Balances shifting priorities and makes sound business tradeoffs to minimize selling disruptions
- Leverages relationships and resources to problems and grow the business
- Identifies opportunities to elevate store effectiveness based on KPI trends
- Enlists Store Managers’ insights to determine causes and opportunities in KPIs
- Seeks actionable solutions and quickly takes action to fulfill district’s growth potential
- Puts action against local insights to advance competitive edge in the marketplace
- Creates a presence, gaining critical marketplace insights that impact business
- Acts as the eyes and ears on the ground, increasing effectiveness of others through insights
- Cultivates strong and transparent working relationships
- Excellent communication skills
- Exceptional interpersonal skills
- Customer oriented
- Planning and organizational skills
- Results driven
- Team player
- Adaptable
- Financial and business acumen
- Prioritization
- Salary Range: $100,000-$125,000/yr.
- 30-50% Employee Discount
- Paid Time Off
- Life, Medical and Dental Coverage
- Defined Contribution Plan
- Stock Purchase Plan
- Development and Advancement Opportunities