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Form of workHyatt Centric Fishermans Wharf is looking for an enthusiastic Restaurant Manger to run our iconic Brick & Beam restaurant in the heart of San Francisco Fishermans Wharf. Brick & Beam attracts not only hotel guests but also locals with its airy, original atmosphere. This is a busy restaurant serves breakfast buffet and a la carte dinner every single day. If you enjoy working in a busy, beautiful restaurant, meeting with people from all around the world, creating unforgettable memories for your guests, this is the perfect job for you!
The Restaurant Manager is responsible for attentive, friendly and efficient service in the restaurant while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving Restaurant revenues to exceed budget. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. This position requires to work a flexible schedule, including mornings, evenings, weekends and holidays.
ResponsibilitiesQualifications- At least 5 years of progressive experience in full service restaurants or hotels.
- Must be proficient in Windows operating systems, spreadsheets and word processing.
- Supervisory experience required.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations.
- Must maintain composure and objectivity under pressure.
- Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
- Approach all encounters with guests and employees in an attentive, friendly and service-oriented manner.
- Be punctual & report to work according to schedule.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
- Comply at all times with Aimbridge Hospitalitys standards and regulations to encourage safe and efficient hotel operations.
- Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid.
- Ensure training of all restaurant team members.
- Maintain follow-through of all guest requests, complaints and/or accidents which occur in the Restaurant.
- Motivate, coach and discipline all restaurant team members according to company policies.
- Review restaurant staff worked hours for payroll compilation and submit to Accounting on a timely basis.
- Conduct pre-shift meetings before service.
- Prepare employee shift schedule according to the business forecast & payroll budget guidelines on a timely basis.
- Work closely with the Executive Sous Chef to develop and ensure implementation of Food and Beverage promotional ideas in the restaurant.
- Achieve high guest service scores in the restaurant.
- Initiate all necessary F&B-related reports according to company standards.
- Ensure that the quarterly operating equipment inventory is done, pars are evaluated and quarterly purchases are planned.
- Conduct beverage purchasing as needed.
- Conduct monthly beverage inventories and reconciliations.
- Maintain a professional working relationship and promote open lines of communication with managers, team members and other departments.
- Establish and maintain key control system.
- Monitor and follow up on restaurant cash overages and shortages.
- Maintain the POS system to ensure smooth transactions for sales.
- Maintain required pars of all stock.
- Review food sales for accuracy daily.
- Perform any other duties as requested by the General Manager and/or Director of Food & Beverage.
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
