Leadership Development Program (LDP)
Position: Restaurant Management Trainee (Manager In Training)
Location: Suffolk County, NY
Program Summary: The LDP Program is a Development Program designed to grow your hospitality business acumen and hone your leadership skills. Through an exciting, fast-paced, rotational experience, you will receive hands-on training and assume meaningful and challenging responsibilities, thus acquiring a deep understanding of end-to-end operations and a holistic view of a division. Participation in development opportunities, learning seminars, essential skill-building, and mentoring, along with exposure to executives, will prepare you for a leadership role at an accelerated rate.
Qualifications:
Passionate about hospitality
Eager to learn with a growth mindset
Positive attitude
Adaptable
Strong work ethic and a drive to succeed
Confident and takes initiative
Effective listening and communication skills
Dedication to delivering remarkable customer service
Proficiency with Microsoft Office, such as Word & Excel
Flexible schedule
2 or 4-year degree in hospitality or 2- 3 years of work experience in hospitality
Bachelor's Degree Preferred
Areas of Responsibilitiy
Operations & Hospitality:
Participate in the training program in order to learn and experience all roles within the operation
Provide full-cycle service with front of house, back of house, and bar operations
Coordinate communication between departments
Maintain guest satisfaction by applying service standards
Supervise staff and provide assistance, as needed
Monitor compliance with safety and hygiene regulations
Communicate with the Corporate office to understand financial reports
Learn the accounting and financial responsibilities, and perform as requested
Monitor inventory levels and place orders when needed
Forecasting and invoicing, as requested
Maintain industry knowledge with emerging trends
Human Resources:
Recruit and arrange for new employees' onboarding
Assist with time and attendance information that supports payroll processing
Prepare shift schedules, as requested
Ensure compliance with Company policies
Culinary:
Understand kitchen operations while maintaining safety in the kitchen, proper usage of PPE, food safety and sanitation, and quality control
Assist with the ordering, while understanding and following proper food cost goals
Catering:
Answer event inquiries and conduct property tours
Assist with the planning stages of upcoming events, including but not limited to, menu planning, room setup, and pricing
Work with management to ensure proper staffing
Assist with day-of-event logistics
Marketing/Social Media:
Work closely with Marketing team to assist with capturing content
Engage with customer base on social media to develop positive relationships with our guests
Advertise upcoming events and venue specific promotions
Partner with Digital Marketing Manager to maintain venue specific website content
Monitor third party reviews and respond to guest inquiries/complaints, as requested
Educate guests on Lessing's loyalty program and assist with the enrollment process
Project Management:
Create and implement a solution
Measure and report on the outcome
The Company: Lessing's Hospitality Group is comprised of over 100 locations throughout the Northeast and Florida. Lessing's operates 20 wedding and catering venues, 20 full-service restaurants, 2 pop-up kitchen concepts, over 60 corporate and academic dining centers, and a historic inn. Steeped in over 130 years of tradition, but adapting to a constantly changing industry, Lessing's Hospitality Group's focus is on providing each guest with unique, personalized experiences and remarkable hospitality.
Salary Range (NY only): $28.00 - $30.00 per hour