Restaurant General Manager At Superfrico

About Spiegelworld
Spiegelworld creates genre-defying live entertainment destinations, combining smash-hit shows with one-of-a-kind cocktail and dining experiences, powered by the world's most talented artists and artisans and devoured by savvy, seen-it-all adult audiences.
Founded in 2006, Spiegelworld is a community of 700+ organizers, agitators, dreamers, doers, insiders, outsiders and iconoclasts of every flavor, on a mission to make the world a more art-filled, inspired and playful place, one unforgettable memory at a time.
About the Role
The Restaurant General Manager will be responsible for ensuring efficient restaurant operations, maximizing financial performance of the restaurant and providing the highest possible quality guest service and product by encouraging a positive work environment.
This role is responsible for setting the strategic vision for the restaurant and is accountable for the restaurant's operational and financial success. Overseeing 140+ team members, including 10 direct reports.
What You'll Do

• Actively engage in our antiracist commitment and internal practices by participating in offered learnings, engaging in conversations around Equity, Diversity, Inclusion, and Accessibility, and helping us maintain a safe and welcoming workspace.
• Create SOPs for the front of house and back of house to ensure all standards are being met and train staff appropriately.
• Oversee all F&B operations for restaurant and theater, ensuring an integrated experience.
• Actively participate in service and daily operations.
• Maximize revenue with effective table management and planning for additional resources during high volume periods.
• Select, train, evaluate, lead, motivate, and coach all employees, both union and non-union, to ensure that established cultural and core standards are met.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory, and cash control.
• Actively develop F&B knowledge and instill excitement and passion for food, beverage, and service in the team. Host meetings and conduct regular education sessions for staff on product and service.
• Take ownership of guest concerns and requests while acting decisively to ensure guest satisfaction when issues occur.
• Work closely with the Show team to craft unique guest itineraries and seamless customer service between the connected venues.
• Ensure all resources for an efficient operation are in place, directing routine inventories, and conducting routine inspections of the restaurant.
• Hold and attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Other duties as assigned by your manager.

What You Bring

• Minimum of 10 years of experience in restaurants with at least 4 years in restaurant management. A bachelor's degree in hospitality or hotel/restaurant management is desirable.
• Hands-on experience operating a restaurant as part of the leadership team.
• Wealth of food and beverage experience in large restaurants and proven experience as a manager. Experience in the Las Vegas or nightlife market is a plus.
• Hands-on experience and working knowledge of restaurant management software, like SevenRooms, Avero, InfoGenesis, Partender, Oracle, payroll software.
• Proven people management, motivation, and development skills to be an inspirational leader to your team. Experience managing union staff is a plus.
• Strong problem-solving skills and ability to work in an always changing, never dull, creative environment that creates memorable moments.
• Possesses excellent communication (written and verbal), financial acumen and business management abilities.
• The ability to effectively communicate in English, both written and verbal.
• Must have a flexible schedule with the ability to work nights, weekends, and holidays.
• Must have valid work authorization for the US

What We Offer
Spiegelworld is proud to offer a comprehensive compensation and benefits package to our eligible full time and part time employees that is designed to elevate your experience.

• We prioritize your well-being with 100% employer-paid health coverage
• Generous vacation and paid time off, including holidays
• Fuel your growth with professional development funding
• Embrace the chance to make a difference through paid time off for community service
• Secure your future with a 401k and matching contribution
• Enjoy employee discounts on diverse goods and services

IDEA
All Spiegelworld employees participate in deepening the organization's commitment to becoming an inclusive and accessible organization by participation in IDEA. Standing for Inclusion, Diversity, Equity, & Accessibility, the Spiegelworld IDEA program is an internal culture program that serves as the foundation of our lifelong commitment to antiracism within our company and the greater entertainment and hospitality circles we participate in.
Each employee is responsible for conducting their work in an equitable manner and our staff works together to continue to learn about anti-racism, practice harm prevention, and support the greater communities we work in.
Please visit our website to learn more about our Statement of Inclusivity and Commitment to Anti Racism.