Restaurant Facilities Manager

Job details

The Facilities Manager ensures restaurants are receiving preventative maintenance, repair services, and remodeling assistance in a timely, cost- effective and efficient manner. Additionally, the FM will ensure daily functionality and integrity of all Company restaurants, properties and facilities including equipment, electrical, plumbing, mechanical, building envelop and interior/exterior finishes. In this role, you will forecast and manage facilities maintenance budgets and oversee quality control throughout the concept. The Facilities Manager works closely with Field Leaders and Operations Directors to communicate and enhance the support provided by the facilities maintenance function.

Job Responsibilities:

• Manage all repair and maintenance of all existing Restaurant Facilities and company assets.
• Ensure that all equipment is operational, and that proper protocol is being maintained for timely equipment repairs or replacement.
• Maintain warranty records for asset purchases and repairs.
• Develop and maintain R&M budgets for company assets.
• Maintain inventory of repair equipment and supplies.
• Validate that work is being performed professionally to quality standards and manufacturer expectations.
• Setup accounts for purchasing inventory online and/or by phone.
• Research, hire, and develop vendors to make proper repairs per company standards.
• Spot check third party vendor work to confirm compliance with repair and preventative maintenance (PM) expectations and provide feedback to the vendor and Director of Facilities.
• Respond quickly in the event of an emergency.
• Perform all maintenance repair duties safely using industry standard processes.
• Determine the cost effectiveness of outsourcing individual job orders.
• Liaison between operations and all outside services including scheduling and performance to provide minimal interruptions of service.
• Confirm with restaurant operations that employees and vendors were professional and effective in handling repairs or replacement of equipment.
• Confirm that restaurant operations were adequately communicated with and that it was timely and clear with regards to expectations
• Provides training to Operations for items requested.
• Assist in other equipment repair and maintenance projects as assigned.

Job Qualifications:

• Bachelor's degree In Construction Management, Engineering, or equivalent experience or certifications
• Minimum 3 to 5 years’ experience with multi-unit restaurant or retail facility management/supervision of third party vendors
• Strategic leadership skills, in addition to a hands-on approach to getting the job done
• Demonstrated ability to manage a project to provide deliverables within a specified timeframe
• Industry knowledge and ability to read and understand construction specifications, blueprints, and single line diagrams
• Must be able to self-perform minor plumbing, electrical and HVAC issues
• Strong functional kitchen and restaurant operations build expertise as well as familiarity with kitchen and bar equipment basics.
• Must possess reasonable ability to communicate in English. Being bilingual is a plus.
• Must be proficient in Word, Excel, PowerPoint, Smartsheet, Outlook & MS Teams
• Ability to prioritize and balance multiple situations simultaneously with poise under pressure
• Ability to work effectively both as an individual contributor as well as with fellow Team Members
• Must be able to work 40 to 45 hours per week, including some nights and weekends
• Must be able to travel approximately 20% and must be able to travel 3-5 days at one time (air, car, bus, train, and weekend travel)
• Ability to lift, carry, push, and/or pull up to 50 pounds
• Must have a valid driver's license and proof of vehicle insurance