Address
Form of workAbout the role and why it's unique:
- As the Responsible Gaming Operations Manager, you will play a critical and leading role in protecting our customers who may be at risk and for ensuring they only play if it makes sense and they can play appropriately and safely.
- You will manage the Responsible Gaming Operations team, overseeing day-to-day operations.
- You will drive key RG advancements within our products and within our company.
- Work closely with AML and Customer Service to identify and resolve escalated cases and issues tied to RG concerns.
- Help drive a culture of Responsible Gaming through best in class customer support while making difficult decisions tied to responsible play.
- Experience in a Responsible Gaming Operations role for a U.S. based fantasy operator and/or online sports book.
- In-depth knowledge of RG tools, procedures, and policies.
- Desire and ability to motivate and mentor a growing team.
- Possess the skill set to be the go-to contact for all RG operational needs and questions.
- Experience reviewing and dispositioning RG alerts and escalations.
- Familiarity with regulatory requirements and best practices in the sports betting and online gaming industry.
- Desire to help form and contribute to the continuous improvement of RG processes and systems.
Our targeted compensation rate for this position is between $105,000 and $130,000, depending on experience, plus equity. Think your skills are exceptional and warrant higher pay? Apply anyway! If we agree, we're willing to negotiate.
