Resource Room Assistant - Career Services

Resource Room Assistant

EAC Network, a not-for-profit social service agency that empowers, assists, and cares for over 65,000 people in need through 100 programs across Long Island and NYC, seeks a Full-Time Resource Room Assistant for the Career Services Program.

The Resource Room Assistant position is a non-exempt position paying $25.97 per hour at 35 hours per week. The hours of operation are Monday-Friday 9:00AM-4:45PM and the office is located in Hempstead, NY. The role reports to Program Director.

Comprehensive benefits package includes:

• Medical

• Dental

• 401K

• Vision

• Very generous Paid Time Off (PTO) & More.

Primary Purpose of Job:

The Resource Room Assistant serves as a point of contact for clients and vocational staff, providing career assistance services to participants and administrative support for the daily operations of the Resource Room.

Principal Duties & Responsibilities:

1. Monitor customer flow and computer utilization in the Resource Room
2. Catalogues, organizes and maintains a library of all printed listings of employment and training services, websites and instructional equipment used in the Resource Room
3. Establishes and maintains rules and requirements for Resource Room usage
4. Answers questions and provides an initial orientation to first time visitors on services and tools available in the Resource Room
5. Monitors and assists customers use of internet access and job-related materials
6. Provides the customer with requested media (e.g. newspaper, directories, instructional manuals, etc.), printed instruction or lists
7. Troubleshoots all computer-related problems customers may have and communicates problems to the Network Administrator for repair
8. Assists customers with minimal resume preparation

Knowledge, Skills, & Abilities Required:

1. Associate degree required; Bachelors degree preferred.
2. Relevant work experience required.
3. Must have access to automobile and possess valid Driver's License.
4. Excellent communication, organizational and interpersonal skills.
5. Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, email and/or database software necessary to perform work assignments.