Resource & Referral Specialist

This position is located with the Marine Corps Child, Youth & Teen Program (CYPT) Program at Marine Corps Base Quantico, VA. Incumbent serves as primary point of contact for parents and guardians for information about military and civilian childcare services on and near the installation.

Why Choose MCCS?

Here at MCCS, we believe in meaningful connections and opportunities for you to build and develop skills that will span throughout your entire career, and creating positive relationships that will last a lifetime. We provide our Marines, Sailors, and their families with everyday services and support. We believe in serving those who serve. Joining our world-renowned team also comes with some amazing benefits and privileges:

• Medical and Dental
• Life Insurance
• 401(k) Savings Plan (with up to 5% employer match)
• Group Retirement Plan
• Flexible Spending Account
• Leave (Sick & Vacation)
• Tax Fee Shopping at Marine Corps Exchanges
• Access to MCCS facilities such as the child development centers, gyms, movie theaters, bowling centers, pools, golf course, auto skills center, outdoor recreation and more!

What to Expect

• Ensures that information about childcare options is available to military and Department of Defense (DoD) personnel assigned to the military installation within the incumbent's area of responsibility. Ensures that accurate database information on sponsor¿s rank, duty station, family status, number and age of children, type of care needed, all contacts made, action taken, and necessary follow-up.
• Independently responds to multifaceted inquiries from Units or individuals seeking care, Child Development Center staff, providers, and patrons on the basis of acquired knowledge of developmentally appropriate practices and programs, and operations. Ensures that administrative functions are adequately carried out, reports submitted correspondence answered and files maintained.
• Provides advice, guidance or instruction to employees on both work and administrative matters. Monitors the availability of spaces in, Child Development Centers, Before and After School Program and the Youth and Teen program. Assists patrons with obtaining various services. Responds to routine and non-routine requests for information concerning Children, Youth, and Teen functions.
• Assist with coordination of the Special Needs Evaluation and Review Team to make accommodations necessary for a special needs child to participate in Child, Youth, and Teen Programs and determines the most appropriate placement for the child. Serves as the first point of contact for parents seeking developmental or recreational care. Screens, evaluates and refers parents based on information supplied by the parent and knowledge of developmentally appropriate practices. Evaluates and Processes paperwork for the Central Registration System ensuring patrons have the proper documentation needed for the process. Explains DoD requirements to patrons and notifies them of inadequate submissions. Maintains and up-dates materials required for the central registration process to ensure accuracy and program compliance.
• Complete data entry for the automated Children and Youth Services Waiting List. Collects and compiles data used in the resource and referral program. Ensures databases are up-to-date and statistical date is accurate. Assists in compiling HQMC directed reports and other reports as required.

MINIMUM QUALIFICATIONS:

• Bachelors Degree in Early Childhood Development or a related educational field appropriate to the work of position or an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, or three yearsof practical experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above.
• Knowledge of a wide range of principles, techniques and professional early childhood education, concepts, principles and theories, as would be gained through broad experience in planning and conducting child development programs.
• Knowledge of military Children, Youth and Teens programs or military family programs is preferred. Knowledge of administrative support functions. Knowledge of general office automation software, practices and procedures in order to accomplish various work assignments. Ability to maintain a computerized database. Working knowledge of Child and Youth Management System (CYMS) or equivalent database.
• Ability to maintain accurate reports and recodes and military formatted documents. Ability to compose written materials clearly, concisely, and effectively. Ability to communicate sensitively and responsibly to the needs and concerns of all patrons.

How to Apply

Step 1: All applications MUST be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org. Go to this site, find the job, and apply.

Step 2: Submit application and/or upload resume at the above website.

It is the applicant's responsibility to verify that information entered, uploaded, or submitted is received, legible, and accurate. HR will not modify applications, resumes, or add missing attachments. To return to a previous or incomplete application, log into your MCCS user account.

Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.

Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

Required Documents:

• Education/certification certificate(s), if applicable.
• If prior military, DD214 Member Copy

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.