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SalaryJoin Legacy Service Partner’s flagship brand, HL Bowman, as we embark on an exciting journey of growth and expansion. Over the past year, HL Bowman has demonstrated exceptional success, achieving a remarkable 100% growth in topline revenue from $20M to $40M. With the establishment of three additional locations and the expansion of our trades department, HL Bowman has doubled in size, now boasting a team of 100 dedicated employees.
As a Drain & Sewer Technician, you will be responsible for diagnosing, repairing, and maintaining drain and sewer systems in residential properties. Your in-depth knowledge of drainage systems, problem-solving abilities, and commitment to exceptional customer service will play a crucial role in resolving issues and ensuring customer satisfaction.
Responsibilities:
- Create a positive customer experience by completing the install correctly the first time with quality and care to applicable codes, to avoid refunds and recalls.
- Must be able to use a backhoe/excavator to install water and sewer lines
- Work quickly and efficiently to solve problems and make necessary repairs.
- Work with contractors to assess client needs and plan plumbing layout.
- Determine materials needed for each new project and estimate time and costs.
- Install, assemble, maintain, and repair pipes and plumbing fixtures.
- Affix clamps, screws, brazing, soldering, welds, etc., to pipes and tubes.
- Measure and modify pipes accordingly by cutting, threading, or bending pipes by using specialized tools.
- Diagnose plumbing problems and work to resolve any issues.
- Repair or replace damaged parts.
- Repair water line leaks.
- Confirm pipe system is air/watertight by performing pressure tests.
- Keep detailed noted and create work reports documenting projects.
- Test plumbing and other installed fixtures to ensure proper functioning.
- Follow state laws and regulations and adhere to local building codes.
- Complete all required documentation, including checklist, including recording model, serial numbers, and install date recorded in Service Titan on installs and collect, record and deliver fees to designated office administration.
- Facilitate order for all parts required for appointments and ensure preparedness for the day of install.
- Perform other duties as assigned.
Qualifications:
- High school diploma or equivalent; completion of a plumbing apprenticeship program is preferred.
- Journeyman or Master Plumber license/certification is a plus.
- Proven experience as a Drain & Sewer Technician, with a strong understanding of residential drain and sewer systems.
- Proficiency in using drain cleaning equipment, video inspection tools, and plumbing tools.
- Knowledge of different pipe materials, fittings, and fixtures commonly used in residential drainage systems.
- Strong problem-solving skills with the ability to diagnose and resolve complex drainage issues.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to customers in a clear and friendly manner.
- Exceptional customer service skills, with a commitment to exceeding customer expectations.
- Strong attention to detail and the ability to work independently or as part of a team.
- Valid driver's license and clean driving record.
- Physical ability to perform the duties of the job, including lifting heavy objects, working in confined spaces, and standing for extended periods.
Why You’ll Want to Work Here:
- Competitive salary
- Flexible vacation policy
- Full medical, dental, and vision packages, 401(k)
- Opportunity to work for a high growth company backed by institutional investors.
- Access to our ongoing leadership training and development programs
- Wellness, Work from home and Learning Stipends available.
About Us: Legacy Service Partners (LSP) is a leading platform of residential HVAC, plumbing, and electrical service providers across the United States. Since our inception in 2021, LSP has partnered with 25+ leading local brands and we are rapidly expanding our footprint.
LSP exists to serve our partners – our role is to create unmatched growth opportunities for our partner brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams.
We are guided by our core values of courage, partnership, and relentlessness, and we aspire to build the highest quality network of home service companies in the United States.
HL Bowman and Legacy Service Partners are equal opportunity employers, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.
