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SalaryJob Description:
At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
Sparklight, a member of the Cable One family of brands, is growing our Residential Sales Team of Outbound Sales Representatives. Work from the comfort of your home! This role is 100% remote and will start on May 6th. Saturdays are required. Full-time associates enjoy benefits that start day one of employment, a generous 401K match, and an excellent PTO policy!
Join Sparklight’s Residential Sales Team as an Outbound Sales Representative and unlock your sales potential! In this role, you will connect with residential customers and show them the value that switching to Sparklight's broadband, phone, and cable services can bring.
We are open to hiring in any of the following states: AL, AK, AR, AZ, FL, GA, IA, ID, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, OR, OK, PA, SC, TN, TX, UT.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
- Medical, dental, and vision plans – start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation
- Group Legal plan with Identity Theft Protection
What you will do to contribute to the company's success
- Following up with our current customers to make sure they are happy with their current services. Upsell services by asking discovery questions and presenting additional options that may better fit their needs.
- Making outbound calls to connect with potential residential customers to present Sparklight’s communication packages.
- Providing high level customer service by ensuring all customer data is entered accurately into the SalesForce system.
- Use your learned expertise of Sparklight's products to assist our customers with their questions about our services. Help show why switching to Sparklight is the best choice.
Qualifications
- A proactive approach - sometimes customers require encouragement to commit. This might mean you problem solve and find solutions to our business customers.
- Previous outbound telemarketing experience in a call center is preferred.
- We are looking for outgoing individuals! Be able to direct conversations and close sales.
- We value your experience in addition to education. We are looking for three to six months of related experience and/or training. We would prefer candidates with an Associate's degree or higher.
Core Competencies
- Committed: Values each and every customer, while working hard to keep their business and support our communities.
- Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
- Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
- Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
We’re an Award-Winning Organization!
Forbes’ “America’s Best Midsized Employers” 2021-2023
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
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