Address
Form of workTITLE: Residence LifeGraduate Assistant for Housing Services
FLSA STATUS: EXEMPT (stipend, tuition, room & board)
DEPARTMENT: Student Life
REPORTS TO: Residence Life Coordinator for Operations
START SPRING 2024
PRIMARY PURPOSE/ POSITION SUMMARY:
Under the supervision of the Residence Life Coordinator for Operations, the Graduate Assistant(s) for Housing Services will primarily focus on behind-the-scenes departmental functions including operations/logistics, facilities, and key management. Logistic functions include opening and closing protocols, managing duty protocol and supplies, and maintaining departmental equipment. Facilities functions include reviewing maintenance issues, tracking work orders, communicating with students, and building walks. Key management functions include providing access, recordkeeping, and developing key tracking protocols. The GA(s) in this role will serve as a liaison with physical plant staff, custodial staff, and Campus Safety. The Graduate Assistant for Housing Services will also participate in the on-call duty rotation, other departmental duties, and annual programs which may include, but are not limited to, training, recruitment and selection, and other departmental initiatives and committees.
Principal Duties and Responsibilities
Staff Supervision and Training
- Conduct weekly or bi-weekly individual meetings with Student Staff members to develop and review goals/outcomes achieved, discuss issues, recognize contributions, and provide and solicit feedback.
- Assess and facilitate the resolutions of staff personnel issues.
- Work with the professional staff in the Office of Residence Life to create and implement ongoing training/development according to staff needs.
Logistics/Operational Department Needs
- Assist with the overall organization of the housing area including maintaining documents, databases, manuals, and timelines including departmental share drives, duty or billing logs, and eRezlife reports.
- Assist with the creation, training, and implementation of departmental hall opening and closing procedures which includes comprehensive written materials.
- Assist the Residence Life Coordinator for Operations in completing housing assignments and room changes through eRezlife Housing software.
Facilities/Maintenance
- Report ongoing facility and safety/security needs.
- Complete weekly building walkthroughs, including inspection of vacant spaces to address any concerns in a timely manner.
- Work cooperatively with Physical Plant and/or custodial staff to identify and coordinate staff response to maintenance or cleaning concerns.
- Track and maintain facilities reports or work orders as needed.
- Review and record fire drills and alarm notes with Campus Safety staff to ensure proper compliance.
- Conduct AED and fire extinguisher inspections as needed to support Campus Safety staff.
Front Desk Services
- Collaborate with Welcome and Information Desk (WID) Managers to ensure proper guest registration in eRezlife software.
- As needed, support WID and Residence Life staff with guest registration reports.
- After conduct hearings, restrict guest access as needed.
Key Management/Access
- Assist in all key control management and access including key audits, key cabinet audits, and updating inventory sheets.
- Distribute and audit door access temporary cards.
Administration
- Assist in maintaining office coverage, expected presence in the office four days per week.
- Maintain an active presence in the community through formal and informal interactions.
- Perform other duties as assigned by the supervisor or the department.
Crisis Intervention
- Participate in a graduate staff duty rotation.
- Respond to crises and emergency situations using the departmental protocol, which includes in-person response and providing guidance to Student Staff and students.
- Provide appropriate post-crisis referrals and follow-up with students and staff.
Departmental Involvement
- Attend various departmental meetings on a weekly/biweekly basis.
- Attend and participate in all departmental, graduate, and Student Staff training.
- Represent the department as needed at various functions and recruitment events.
- Assist with professional staff selection as requested by the department.
- Collaborate with other departmental and university offices including but not limited to Dominican University Campus Safety, Wellness Center, Student Involvement, Center for Cultural Liberation, Physical Plant, and Athletics.
QUALIFICATIONS:
- Bachelor’s degree required.
- Residence Life Graduate Assistants are required to be enrolled in a Dominican University graduate program and need to be registered in a way that keeps them at full time through the academic year.
- Residence Life Graduate Assistants are required to live on-campus within their assigned space.
- Ability to work the full-term of the position (One academic year, eligible for re-employment for a second academic year based on performance)
- Previous housing experience and supervisory experience is preferred.
Knowledge, Skills and Abilities:
- Possess strong organizational and written skills
- Be able to thrive in a growing environment
- Capable of articulating vision and exhibiting effective leadership
- Promote diversity and inclusiveness
- Display good collaborative abilities
Remuneration:
- Room & board package
- Up to 18 credit hours of tuition remission per fiscal year
- $1000/month stipend; 10 months ($10,000)
- Position is from August 1, 2023- May 30, 2024
- Possible summer employment opportunities
