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SalaryJob description
Location: Port Richey, FL
Gemstone Communities is currently looking for a part time Reservation Specialist for our RV resort in Port Richey, FL. The ideal candidate must have a strong customer service background.
JOB DUTIES
- Guide incoming callers through the reservation process
- Advise customers through the customer experience process
- Educate guests on resort locations, amenities and bookings
- Ensure a positive customer experience by effectively managing inbound and outbound calls
- Assist the Community Manager sales by extending the stays of customers, and reserving future bookings
- Meet and/or exceed all reservation goals as assigned
- Other duties as assigned
REQUIREMENTS
- High School Diploma or GED (Required)
- Must be 18 years of age or older
- Valid driver's license
- Ability to follow verbal and written instructions
- Great verbal communication skills
- Strong computer proficiency, including the ability to use email and internet
Job Type: Part-time
Pay: $15.00 per hour
Schedule:
- Day shift
- Weekends as needed
Work Location: In person
