Research Software Developer

At University Information Technology Services (UITS) we provide the technology, tools, and services you need to succeed. UITS supports IU's vision for excellence in research, teaching, outreach, and lifelong learning. We ensure a workplace that encourages growth, flexibility, and creativity, as well as a culture that champions inclusion, diversity, and overall employee well-being through programs supported university wide. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. For more information about our Technology for Research Services, click here .
Job Summary

• Provides experienced analysis and programming related to the design, development, and support of research systems.
• Develops and implements well-engineered software that supports and enriches research productivity and reliability; evolves software development and data services with the research to ensure that modern standards of reproducible code are kept.
• Operates, monitors, and maintains the integrity of a broad scope of CI systems (storage, cluster computing, databases, virtual machines, network...).
• Provides experienced consultation to researchers in the use of a broad set of state-of-the-art research systems, tools, and software to enable research productivity; partners with researchers to co-create and co-learn relevant computing and data capabilities.
• Connects, facilitates, and participates in interactions between researchers and technology providers; provides regular communications to the systems and software/data professionals.
• Engages and advises a broad set of researchers through support requests and providing advanced understanding (i.e. email, ticketing systems, chats); follows and contributes in establishing best practice documentation, processes and procedures to remediate support request.
• Supports and collaborates with researchers and other key IT (e.g. network and security) and Data Center partners.
• Builds and maintains relationships across the various CI teams to support researchers needs in a timely manner; keeps up with the pace of complex research problems.
• Enhances learning with full awareness of the local research computing and data landscape.
• Works on grant funded projects with a diverse set of stakeholders including CI professionals and faculty members.

Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required

• Bachelor's degree (preferably in computer science or related field)

Preferred

• Master's degree

WORK EXPERIENCE
Required

• 2 years of systems programming/analysis or related experience

Preferred

• Experience using and supporting high-performance computing systems and software
• Experience designing and building reports using Tableau and Shiny
• Experience using ticketing systems to answer user questions

SKILLS
Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrated time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure

Work Location
Bloomington, Indiana
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure .
Job Classification
Career Level: Career
FLSA: Exempt
Job Function: Information Technology
Job Family: Software/App Design, Dev & Eng
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
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Telephone: 812-856-1234
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