Repossession Manager

About Zippy:

• Zippy provides fast, simple home loans & insurance to manufactured home buyers located in communities throughout the United States
• We’re digitally native and located at zippymh.com!
• We’ve built our culture on a fanatical focus on improving consumers financial outcomes through great technology
• We are a well-funded startup backed by institutional investors with competitive pay, incentive stock options, and excellent benefits
• Our team members live throughout the country in Austin, Phoenix, Knoxville, Houston, Omaha, San Antonio and more!

Job Description:

As a Repossession Manager at Zippy, you will be responsible for managing the repossession process of homes associated with delinquent home loans. This role requires a highly organized and detail-oriented individual who can navigate the legal and regulatory aspects of the repossession process while demonstrating empathy and professionalism.

Anticipated Responsibilities:

1. Investigation and Assessment:

• Conduct thorough investigations to identify properties at risk of repossession.
• Assess the occupancy and lot rent status of each associated home

2. Legal Compliance:

• Ensure compliance with all local, state, and federal laws related to repossession.
• Collaborate with legal professionals to stay informed about any changes in regulations.

3. Communication

• Clearly communicate with our community partners delinquency status of loan and repossession plan
• Communicate with investors to obtain appropriate approvals for repossession and remarketing plans

4. Collaboration:

• Work closely with internal teams, including legal, collections, and customer service, to streamline the repossession process.

5. Documentation:

• Maintain accurate and detailed records of all interactions, communications, and repossession activities.
• Prepare necessary documentation for legal proceedings.

Desired Mentality:

• Team player that is self-motivated, creative, and solutions-focused
• High attention to detail
• Growth mindset
• Desire to work in an innovative, fast-paced & committed environment
• Communicative and open to feedback, and willing to give feedback to others

Qualifications:

• 4+ years of experience in home loan repossession, ideally within the manufactured housing industry or similar role
• Proven track record of achieving goals and respective timelines
• Comfortable working in a fast-paced startup environment
• Willingness to maintain and ensure a high level of integrity
• Excellent written and verbal communication skills
• Comfort learning new technologies – OneDrive (Microsoft systems), Asana and our proprietary custom built software

Compensation & Benefits:

• Hourly compensation
• Monthly cash incentives based on company and individual performance
• Incentive stock options (equity) in Zippy
• Excellent health, vision, and dental benefits
• Strong potential for growth in role and compensation

Job Type: Full-time

Schedule:

• Monday to Friday

Work Location: Remote