Repair Service Dispatcher

The Opportunity

We are seeking a dynamic and detail-oriented Repair Service Dispatcher to join our Maintenance Department. This vital role ensures the efficient and timely repair of our refrigerated fleet, directly impacting the success of our operations.

Key Responsibilities

• Manage incoming service requests via phone and email.
• Coordinate with a nationwide network of repair vendors to schedule and track repairs.
• Ensure accurate documentation of repair orders, costs, and service history.
• Proactively communicate with internal teams and vendors to ensure timely resolution of issues.
• Utilize Google Docs, Excel, Word, and data entry systems (Reach, Jot Form, and others as applicable)

What You'll Bring to the Team

• Excellent attention to detail and organizational skills.
• Strong written and verbal communication abilities.
• Experience in the refrigerated transport or rail industry is a significant advantage.
• Self-motivated, adaptable, and able to thrive in a fast-paced environment.
• Proficiency in Google Suite (Docs, Excel, Word) and data entry systems.

Additional Information

• Potential for overtime and occasional weekend work may be required.

How to Apply

If you are passionate about keeping our fleet running smoothly and have the skills we're seeking, please submit your resume and cover letter.

We look forward to hearing from you!

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Rancho Cucamonga, CA 91730: Relocate before starting work (Required)

Work Location: In person