Renewal Account Manager - Italian

What makes us Qlik?  

A Gartner® Magic Quadrant™ Leader for 13 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.   

We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities. As strategic partners, our platform-agnostic technology and expertise make our customers more competitive.   

The Renewal Account Manager Role  

Join Qlik's Customer Success Organization as a Renewal Account Manager and play a pivotal role in driving the renewal sales of our Qlik subscription software.   

In this cross-functional position, you'll collaborate directly with customers, ensuring a favorable experience, mitigating risks, and contributing to ARR growth.  

What makes this role interesting?  

Lead the renewal sales cycle, driving growth and exceptional renewal rates through Qlik’s value-driven proposition.  

Develop successful relationships with existing customers and partners, leveraging data to inform decisions and optimize outcomes.  

Collaborate cross-functionally with Sales, Customer Success, and other teams to deliver a cohesive customer experience.  

Identify and mitigate risks, drive upsell/cross-sell opportunities, and maintain accurate forecasts to achieve and exceed goals.  

Here’s how you’ll be making an impact:  

• Drive ARR growth and exceptional renewal rates, contributing significantly to Qlik’s corporate strategy for NRR Growth.
• Foster strong customer relationships and loyalty through exceptional service and value-driven solutions.
• Utilize analytical insights to drive informed decisions and proactively address customer needs and risks.
• Play a key role in optimizing the renewal sales process, contributing to revenue growth and customer satisfaction.

We’re looking for a teammate with:  

• Bachelor's degree or equivalent experience required.
• 2-5 years of experience in renewal sales, account management, or similar roles, with a strong track record of exceeding quotas and KPIs.
• Experience in negotiating enterprise contracts, driving value through solutions, and leveraging financial and contractual levers.
• Highly analytical and organized, with proficiency in Microsoft Excel and Salesforce.
• Exceptional communication and negotiation skills, with a talent for influencing and resolving conflicts.
• A proactive mindset, with a passion for learning, problem-solving, and driving continuous improvement.
• Fluent English and Italian, French would be a nice to have

The location for this role is:  

Barcelona, Spain  

Ready to drive customer success and contribute to Qlik’s growth? Apply now to join our dynamic team!  

More about Qlik and who we are:  

Find out more about life at Qlik on social: @LifeAtQlik, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join us + our values, check out www.qlik.com/careers  

What else do we offer?  

• Genuine career progression pathways and mentoring programs
• Culture of innovation, technology, collaboration, and openness
• Flexible, diverse, and international work environment

Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs  

Qlik is an Equal Opportunity/Affirmative Action Employer, and we value the diversity of our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Click here to review the US Department of Labor’s Equal Employment Opportunity Posters, including the EEO is The Law notice and the Pay Transparency Nondiscrimination Provision.  

If you need assistance due to disability during the application and/or recruiting process, please contact us via the Accessibility Request Form.  

Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.  

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