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Form of workCUSTOMER SUPPORT REPRESENTATIVE (UNDERWRITER)
*Contract w/ potential to extension*
100% REMOTE
Benefits of this Role:
- Opportunity to work alongside one of the largest insures in the United States !
- Flexibility to work from the comfort of your home!
- Hands-on training and exposure to Underwriting
- Weekly pay and benefits through TEKsystems
Core Experience:
- 2+ years of customer service/call center experience
- Underwriting support experience
- Auto insurance experience
- Strong computer and communications skills
- Spanish preferred but not required
- HS Diploma or GED
A Day in the Role:
This role provides exceptional service through answering agency inquiries leveraging real-time digital transactions on the status of policy, risk eligibility and underwriting policies and procedures.
- Responsible for answering policy inquiries from policy holders and agents
- Questions about policy status/Billing status/Policy change requests
- Responds to all inquiries promptly and professionally in real-time
- Provides exceptional customer service and accurate risk decision-making
- Follows up on complex questions quickly and thoroughl
- Volume – Roughly 50-75 calls per day- mostly inbound
Work Environment:
- 100% Remote: Must be available to work EST hours
- Equipment Provided
- This is a 6 month open ended contract- possibility for extension but most likely not conversion
Open Shifts:
- 4 openings 8am-4:00pm(EST)
- 4 openings 8:30am-4:30pm(EST)
If interested, please apply!
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
