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SalaryAt Mission Connection, we strive to deliver the highest quality of remote therapy to our clients within our program. We work with a wide range of patients struggling with behavioral issues, substance use disorders, and mental health problems. We are currently seeking an Intake Coordinator who is eager to make a difference in clients’ lives and contribute to our growing mission. The right person for this position will be comfortable coordinating and executing the intake and discharge processes of our clients. This individual is required to liaise with the clinical and medical staff to facilitate the completion of these processes per state licensing and Joint Commission accreditation guidelines and company policy.
Who are We?
Mission Connection is a mental health telemedicine service, offering daily group therapy with licensed therapists, weekly psychiatric care including medication management, and weekly individual therapy sessions. Our central goal is to bring long term positive changes to the lives of our clients and their families. We have proven that our culture of respect, collaboration, and professionalism succeeds in delivering highly effective client-centered care. This is our organizing principle – to continue sharing our professionalism, dedication to excellence, and unswerving compassion in order to bring sustained healing to the world, one client at a time.
Compensation: $24.00 - $28.00/hour
Location: Remote (must be able to work East Coast hours).
Type: Part time, non exempt.
RESPONSIBILITIES:
The Intake / Discharge Coordinator will be assigned projects, based on his/her level of expertise, that include any, or all of the following job responsibilities.
- Conduct client intake process, following all compliance and regulatory body requirements, coordinate communication regarding the intake activity, achieve zero record deficiencies and ensure proper handoff to the next staff member.
- Conduct all client discharges, successfully navigating that process for accurate documentation, correct company policies and processes, and ensuring the client leaves property and the appropriate staff are notified.
- Effectively communicate with clinical, admissions, medical, and operations departments.
- Have thorough knowledge of the Mission Connection program in order to be able to fully explain for new and prospective clients and pertinent parties how the program operates.
- Serve as an important coordinator of communication between multiple departments and divisions in order to ensure a cohesive intake/discharge process for the client and keep pertinent personnel informed of intake/discharging client status.
- Upholding DHS and Joint Commission requirements in both California and Washington State to protect the rights of the individuals served.
Facilitate the completion of all transitions of clients, and coordinate all activities regarding those processes with the Operations, Medical, and Clinical team.
QUALIFICATIONS:
- Minimum of a Bachelor’s Degree in a human services field.
- Previous experience conducting intakes and discharges in a healthcare capacity.
- Knowledge of Google Suite and Zoom.
- Must be 18 years or older to apply for this position.
- Ability to pass a federal and state background check.
- Must be proficient with the use of Electronic Health Records system (BestNotes experience highly preferred).
To perform this job successfully, an individual must be able to perform each essential job function assigned satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
AMFM Healthcare is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws.
