Seeking seasonal Customer Service Agents to assist with heavy seasonal call and ticket volume. We use Freshdesk/Freshcaller and Zoho CRM tools - experience with these two platforms a plus. Additionally, collections experience or credit card processing will be required.
We need agents primarily for Phone Support but also some positions for chat and email support only.
This is a 1099 contract role, needed temporarily through property tax season (May/June).
Job Types: Temporary, Seasonal
Pay: $15.00 - $17.00 per hour
Benefits:
- Work from home
Experience level:
- 1 year
Shift:
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
Work setting:
- Remote
Application Question(s):
- Do you have collections experience?
Experience:
- Customer Service: 1 year (Preferred)
Work Location: Remote