General Summary:
- Under general supervision, performs various clerical duties to ensure accurate patient registration. Interviews patient/representative to obtain data, complete forms, and enter information into patient registration, billing and EMR systems.
- Answers phones in a timely and professional manner.
- Serves as one of the first points of contact to patients, their families/representatives, outside agencies, and referrers, delivers a high level of customer service.
- Collaborates with other Sheppard Pratt departments in a collegial manner that promotes coordination.
Knowledge, Skills, and Abilities Required:
- Work requires strong oral and written communication skills as well as customer relations sufficient to perform admissions registration duties- acquired through a high school education.
- Work requires strong customer service skills and/or admitting registrar experience and the ability to enter and retrieve data using a computer- acquired through one to two years of experience.
Hours: 3:30pm-12am (Saturday and Sunday bi-weekly)