Registrar Assistant Ii

POSITION CODE: 7002

DEPARTMENT/ADMINISTRATION: Registrar

APPOINTMENT: Staff, Non-Exempt, Twelve (12) Months, Full-time (40 hours)

SALARY RANGE: $17.12 to $ 20.00 Per Hour

HIRING RANGE: Anticipated hiring range is near or at the minimum of the classification,

commensurate with candidate's education, experience, skills, and training.

INTRODUCTORY PERIOD: 1 Year

BENEFITS OVERVIEW: BROCHURE

AVAILABLE: Immediately

POSTING DATE: February 2, 2024

APPLICATION DEADLINE: Open Until Filled, Apply Immediately

Definition of Classification:

The Registrar Assistant II, Transcript and Records Processing Records is responsible for processing of incoming and outgoing transcripts, updating, and managing student records.

Reporting to the Associate Registrar and working closely with the Assistant Registrar for Transfer and Articulation, the role is responsible for the accurate entry of students’ credit for prior learning.

Duties and Responsibilities:

The duties and responsibilities include, but are not limited to, the following:

• Contributes to the day-to-day processes in the Registrar’s Office; provides general office support.
• Processes and inputs incoming student transcripts, test scores, and records for credit for prior learning.
• Ensures the availability of student files for applicable staff.
• Processes outgoing transcript and verification requests and resolves issues in a timely manner.
• Produces diploma and certificates and resolves issues in a timely manner.
• Processes changes to student records such as name changes, preferred name changes, address changes, and the like.
• Provides front desk coverage as needed.
• Performs other duties as assigned.

Qualification Guidelines

Any combination equivalent to, but not limited to, the following:

Experience/Training/Education:

Required

• Bachelor’s Degree.
• One (1) year of related experience in a higher education or similar setting.

Knowledge and Skills:

• General knowledge of Registrar’s Office functions.
• Knowledge of applicable federal and state laws and regulations.
• Standard office practices and procedures, including recordkeeping and filing.
• Prepare clear and accurate reports, documents, data entries and files.
• Proofreading and editing skills.
• Ability to use sound judgment in the application of policies and procedures.
• Ability to enter large amounts of data with high level of accuracy.
• Excellent interpersonal skills including strong customer service practices and telephone etiquette.
• Communicate effectively, both orally and in writing.
• Understand and follow written and oral instructions.
• Excellent technical, analytical, and problem-solving skills.
• Strong ability to manage multiple tasks and priorities.
• Excellent organizational skills, attention to detail and accuracy.
• Ability to work independently and with minimal supervision in a fast-paced environment with changing priorities.
• Ability to operate standard office equipment.
• Proficiency in Microsoft Office software including Excel, Word, PowerPoint, and Outlook.
• Aptitude to learn new and evolving technology.
• Ability to recommend appropriate courses of action within established guidelines.
• Ability to foster strong, positive relationships and align both internal and external resources to achieve university objectives.
• Ability to work effectively with confidential information.
• Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff.

Physical Requirements/Working Conditions:

Working Conditions:

Standard office and field setting. Duties performed are primarily in an office environment while sitting at a desk or computer workstation or in meetings. At least minimal environmental controls to assure health and comfort.

Physical Demands:

Incumbents regularly sit for long periods; walk short distances on a regular basis; may travel to various locations to attend meetings and conduct work; use hands and fingers to operate an electronic keyboard or other office machines; reach with hands and arms; stoop or kneel or crouch to file; speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, carry and/or move objects weighing up to 20 pounds.

TO APPLY: A resume/CV and cover letter are required. In compliance with The Americans with Disabilities Act, if selected for the interview process and accommodations are needed, please call (909) 748-8040. If you are unable to complete an application due to a disability, contact us at (909) 748-8040 to ask for an accommodation or an alternative application process.

HIRING RANGE: Anticipated hiring range is near or at the minimum of the classification, commensurate with candidate's education, experience, skills, and training. The University of Redlands is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is defined as the Full Pay Range. The budgeted salary or hourly range that the University reasonably expects to pay for this position defined as the Hiring Range. Placement within the Hiring Range is determined by internal equity, and relevant qualifications.

BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. The University will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current employee who was conditionally offered the position.
DRIVER'S LICENSE CHECK: Possession of a valid Driver's License is required for certain positions. Employees in positions that require a valid Driver’s License will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.
PHYSICAL AND PSYCHOLOGICAL EXAMS: For certain positions typically in Public Safety, Facilities, Athletics and Information Technology Services departments, employment is contingent upon a candidate passing a pre-employment physical exam with the ability to lift in excess of 50 lbs. Public Safety Officers, in addition to a pre-employment physical exam, will also be required to pass a psychological evaluation.

INFORMATION REGARDING COVID-19: New employees are required to submit proof of having received the full course dose of an approved COVID-19 vaccine or submit an exemption request for medical or religious reasons within sixty (60) days from your date of hire.

FOR MORE INFORMATION VISIT

http://www.redlands.edu/human-resources/employment/

SUBMISSION OF A RESUME OR APPLICATION INDICATES AGREEMENT THAT THE UNIVERSITY MAY VERIFY ANY AND ALL INFORMATION CONTAINED THEREIN.

MEMBERS OF UNDERREPRESENTED GROUPS ARE ENCOURAGED TO APPLY.

AN EQUAL OPPORTUNITY EMPLOYER.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)