Address
Form of workOverview: Responsibilities:
The Quality Coordinator supports quality and safety initiatives through the development, implementation and oversight of quality and Performance Improvement activities. Assists with clinical, quality service and process initiatives, as well as quality reporting, leading workflow and process improvement teams. Compiles, analyzes, and summarizes data. Completes quality reviews and scheduled reports, medical record audits, and required on-site regulatory clinic visits. Acts as liaison between the quality department, EPIC team, hospital operations team and physician and nursing partners to promote standardization and optimization as it relates to nursing practice, quality, and clinical documentation. Serves as a consultant and resource expert for Performance Improvement activities designed to improve the quality of patient care, including care coordination activities
- Assists in collection, analysis, evaluation and reporting of quality information using data to drive improvement. This includes facility data related to required measures and occurrence reports
- Serves as an internal consultant by coaching, facilitating, and advising teams in Performance Improvement
- Acts as a resource for partners by identifying, developing and coordinating improvement activities based on data trends.
- Acts as a liaison between the quality department and the medical staff for quality improvement
- Uses existing reports and creates new reports to facilitate data display and improvement activities
- Collaborates with partners and leaders to coordinate best practices
- Supports continued optimization of required measures through analysis of data and involvement in assigned projects.
- Assists with accreditation and survey readiness including rounding, document collection and by serving as the on-site survey representative
- Participates in meeting planning, report preparation, and presentations as necessary.
- Participates on committees as designated.
- Assists in identifying optimization within the EMR and coordinates/performs activities
- Performs other duties as assigned.
Graduate of an accredited nursing program.
BSN or upon hire BSN completion agreement for enrollment in an accredited BSN Completion Program
May require specific years of applicable experience to qualify (per department guidelines). If hired prior to 1-1-14 in Winnebago County and prior to 9-1-14 in Rock, Walworth and McHenry Counties an ADN only is required.
Bachelors Degree (BSN) preferred, Three years of RN experience in a hospital setting preferred Quality/Performance Improvement/data analysis background preferred Experience with Electronic Medical Record preferred
Certification/Licensure: BSN or upon hire BSN completion agreement for enrollment in an accredited BSN Completion Program
May require specific years of applicable experience to qualify (per department guidelines). If hired prior to 1-1-14 in Winnebago County and prior to 9-1-14 in Rock, Walworth and McHenry Counties an ADN only is required.
Bachelors Degree (BSN) preferred, Three years of RN experience in a hospital setting preferred Quality/Performance Improvement/data analysis background preferred Experience with Electronic Medical Record preferred
Licensed as an RN in the state of practice.
Special Physicial Demands: Manual dexterity to operate equipment and perform procedures
Pulling and pushing equipment
Prolonged standing/walking
Travel required by car
Culture of Excellence Behavior Expectations: Pulling and pushing equipment
Prolonged standing/walking
Travel required by car
To perform the job successfully, an individual should demonstrate the following behavior expectations:
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
