Registered Nurse-Patient Care Coordinator (Pcc)

Duties

The Patient Care Coordinator (PCC) serves as a clinical expert, demonstrating leadership, experience, and creative approaches to management of complex patient needs and coordinates services for veteran across the continuum of care. The PCC reviews the patient plan with the team and facilitates goals that were established. Possesses knowledge of the patient population specific needs and preferences. The PCC demonstrates leadership in facilitating patient flow through Edward Hines Jr. Hospital utilizing a multidisciplinary team approach. The PCC notifies the patient flow team of anticipated and planned discharges for the day. PCC communicates barriers to discharge to the care team and facilitates resolutions. This position reports to a Nurse Manager.
The PCC functions and duties include the following:

• Decrease hospital readmissions.

• Decrease hospital Length of Stay (LOS) to meet InterQual guidelines.

• Anticipate barriers to discharge and intervene.

• Work closely with physician, nurses, social workers, and wide range of medical and non-medical professionals.

• Make provisions for current and future needs of the veteran.

• Serve as a patient, family, insurance, and facility advocate.
• Facilitates the achievement of veteran wellness and autonomy through advocacy, assessment, planning, communication, education, resource management and service facilitation.

• Use the nursing process to assess, plan, implement and evaluate care and use of resources.

• Participate in patient, family, caregiver ethics committee meeting regarding goals of care.

• Document Interdisciplinary plan of care.
• Education needs of the Veteran is completed in collaboration with the primary nurse using the Teachback method.

• Face-to-face assessment within 48-72 hours of admission for all Veterans.

Requirements

Conditions of Employment

• U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Must pass pre-employment physical examination
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  To apply for this position, you must provide a complete Application Package which includes:
  

  • Resume

  
  The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
  

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • License
  • Current Valid State Registered Nurse Lincense
  • PCS Orders
  • Performance Appraisal
  • Professional Certification
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript

  
  Resume- To determine your eligibility, please ensure resume includes the below:
  1. You contact information (Name, email, telephone);
  2. Descriptions of jobs help, including the name and address of employer, job title, descriptions of duties, beginning and ending date (Month/year) of employment, average hours worked per week, and supervisor name and phone number. Description of duties must be sufficiently detailed to document the level of experience.
  3. Education, including name and location of college, dates attended, and type and date of any degree earned.
  4. License number and state, certificates, etc.
  

  • CGFNS/ICD (if applicable for foreign education) education equivalency.
  • RN License (License and registry Certificate- If applicable
  • Transcripts.

  SF-50 - Any applicants who are current Federal employees (including current VA employees) must submit a copy of their SF-50/Notification of Personnel Action form (version Jan 2022 or later) showing their current grade/step/salary

  Veterans' Preference Note: Preference eligible candidates and other Veterans will be given preference when qualification of candidates are approximately equal for Title 38 positions in VHA. When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

• How to Apply

  All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 03/04/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12308408.

  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.

  • Click Submit My Answers to submit your application package.

  
  NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
  To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

  Agency contact information

  Angel Garcia-Leon

  Phone

  919-931-2732

  Email

  ANGEL.GARCIALEON@VA.GOV

  Address

  Edward Hines Junior Hospital
  5000 South 5th Avenue
  Hines, IL 60141
  US

  Next steps

  Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
  You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
  NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

1st Area of Consideration: Current Permanent Facility Employees and Assigned CBOCs. 2nd Area of Consideration: Current Permanent VISN-12 Employees and Assigned CBOCs. 2nd Area of Consideration: All Other Qualify Applicants.