Regional Service and Maintenance Leader
We are seeking a highly experienced and motivated individual to lead our Service and Maintenance teams across multiple locations in Houston. The ideal candidate will have a proven track record in field management, strong leadership skills, and the ability to effectively oversee service operations to ensure optimal performance and customer satisfaction.
Key Responsibilities:
· Oversee and manage Service and Maintenance operations for multiple locations in Houston.
· Lead, mentor, and motivate a team of service technicians to ensure high performance and adherence to company standards.
· Develop and implement strategies to optimize service delivery, improve efficiency, and enhance customer satisfaction.
· Collaborate with other departments to streamline processes and ensure seamless coordination of service activities.
· Monitor key performance metrics and implement corrective actions as needed to achieve departmental goals.
· Ensure compliance with safety regulations and company policies at all times.
· Handle escalated customer inquiries and resolve issues promptly to maintain positive customer relationships.
· Continuously assess and improve service procedures to drive operational excellence and maximize profitability.
· Required Qualifications:
· Minimum of 5 years of experience in running field/service operations for multiple locations.
· Proven track record of strong leadership and team management skills.
· Excellent communication and interpersonal abilities.
· Ability to thrive in a fast-paced environment and effectively manage competing priorities.
· Pool experience is preferred, but candidates with strong field management experience in other service industries will be considered.
· Valid driver's license with a clean driving record.
Job Type: Full-time
Pay: $100,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience level:
- 3 years
- 5 years
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
- In-person
- Office
- Outdoor work
Ability to Relocate:
- Houston, TX 77077: Relocate before starting work (Required)
Work Location: In person