Regional Manager

Your fancy, official title is Regional Manager, Hops n Drops A Neighborhood Gathering Place. (But we will still just call you by your name.)

We were founded in 2009 in Bonney Lake, Washington. We have a strong passion for our people, both those we get to work with and those we get to serve! We are also fiercely committed to feeling small while we grow, this means that your voice really matters!

Team

• Empowers, challenges, and supports General Managers to lead their teams and grow their voice.
• Development Tree- Coaches and mentors General Managers and all Leaders in their region to support their goals and company initiatives. Helps others create the future they want.
• Clarifies expectations- commitment due date and measures.
• Shares best practices.
• Provides resources- support team experts and training.
• Maintains an open-mindset and role models open, honest, and effective communication.
• Manages the load on the restaurants and operators by assisting in prioritizing and cutting out unnecessary activity and roadblocks.
• Thank them for the work- Celebrate great performance and World Class Moments from operations.

Guests

• Partners with General Managers to develop strategies to build relationships within the community they serve.
• Assists in resolving guest complaints regarding food quality, service, or accommodations.

Company

• Brand Ambassador- Builds trusting relationship with stakeholders by giving feedback and achieving agreed upon metrics.
• Ensures an understanding of culture pieces are incorporated into strategic thinking and planning.
• Accountability- support the GMs performance thread and follow up on day-to-day operations and financial commitments.
• Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs are followed and completed in a timely basis.
• Wellness Department Leader- Is accountable for the adoption and execution of new services, initiatives, and projects within their area of Leadership. (EX: Safety, Training, Technology, Finance, Helping Hand, Beverage, Food, etc.,)

Requirements

• A minimum of 4 years multi-unit full-service experience
• Proven ability to lead and develop a team.
• Budgeting, forecasting, sales experience
• Deep understanding of the 5 Levels of Leadership
• Comfortable setting priorities and delegating tasks as needed.
• Extremely organized and detail-oriented
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain structure, results, and morale in a changing environment.
• Exhibits initiative, responsibility, flexibility, and leadership.
• Ability to talk and hear to conduct phone correspondence.
• Close vision and focus capabilities to view computer screen and company documents.
• Ability to be on feet for up to eight (8) hours a day.
• Ability to work around loud noises and in a fast-paced environment.

Job Types: Full-time, Part-time

Pay: $85,000.00 - $100,000.00 per year

Expected hours: 55 – 60 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekends as needed

Application Question(s):

• Do you have at least 4 years of managing multi-unit full-service restaurants?
• How many multi-unit restaurants have you managed?

Work Location: In person