Regional Ems & Trauma Council Support Specialist (Hsc4) - 50% Time - Doh8012

Salary: $31.49 - $42.34 Hourly
Location : Multiple Locations Statewide, WA
Job Type: Part Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number: DOH8012
Department: Dept. of Health
Division: Health Systems Quality Assurance (HSQA)
Opening Date: 03/14/2024
Closing Date: 3/27/2024 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step
Description
Position: This is a part-time (50% time), permanent, Health Services Consultant 4 (HSC4) position.
Division: Health Services Quality Assurance
Office of Community Health Systems
Location: Tumwater, WA (flexible/hybrid)
Make a difference.
We are seeking a dynamic individual to serve as a Regional EMS& Trauma Council Support Specialist. This role will be pivotal in providing technical consulting and planning assistance to EMS and Trauma Regional Councils, licensed EMS services, and EMS stakeholder groups, aiming to establish and sustain regional systems of care. You will play a crucial role in develop0ing and delivering education for Regional EMS & Trauma Care Councils, as well as guiding the formulation and implementation of new or amended patient care procedures at a statewide level.
Key responsibilities include:

• Providing technical assistance and support as a senior health care consultant with expertise in EMS & Trauma systems planning, development, and implementation for the EMS & Trauma Care (EMSTC) Regions.
• Facilitating the process for requests for changes in the minimum/maximum number of emergency care resources in regional EMS & Trauma Care plans.
• Facilitating the process for development, reconciling, and updating patient care procedures in regional EMS & Trauma Care plans.

Our Ideal Candidate.
Has a driving passion for the work, brings humility to their job and interactions, and understands how their actions affect others. They see the needs and objectives of others and take them into account while achieving their objectives, and they adapt their approach and expectations accordingly. They demonstrate resilience and outward behaviors even when confronted with others who are not open or collaborative.
Essential Requirements & Qualifications
Note: Experience defined below may have been gained through paid or unpaid activities. Please ensure any relevant experience defined below is outlined in your cover letter, resume, and/or applicant profile.

• Option 1: Four (4) or more years in in public health, healthcare, public administration, emergency preparedness or health care (e.g., EMS, nursing etc.)

• Option 2: A bachelor's degree or higher with a focus in public health, health care administration, public administration, emergency preparedness, or health care (e.g., EMS, nursing etc.)

AND (for BOTH of the above options) the following:

• Two (2) or more years of experience in emergency medical services field, emergency preparedness, health systems administration.
• Demonstrated experience developing education materials.
• Demonstrated experience in managing and administering programs and processes.

• Experience with the following:
  1. Using word processing software, such as such as Microsoft Word, to create, format, edit, preview, print, and save documents.
  2. Producing spreadsheets in Excel including budgets and develop presentations using a variety of presentation platforms such as Camtasia or Power Point.
  3. Composing, sending, and responding to electronic mail; using e-mail program functions such as calendars and meeting requests.
  4. Navigating the internet to find and download information.

Desired Skills & Preferred Experience

• Knowledge in rural, urban, and suburban planning and design.
• A master's degree or higher in a health care related field.

HSQA Core Competencies:

• Achievement Orientation - Makes efficient use of available time and resources. Meets productivity standards, deadlines and work schedules. Provides products and services that consistently meet the needs and expectations of customers. Consistently produces accurate and timely work. Accepts personal responsibility for the quality and timeliness of work. Acknowledges and corrects mistakes. Communicates and measures results accurately.
• Communication - Communicates clearly and concisely avoiding bureaucratic language and jargon whenever possible. Demonstrates understanding and empathy with the listener or reader. Responds timely to emails, phone messages, and mail. Participates in meetings in an active, cooperative and courteous manner by following ground rules. Effectively uses the media, advanced technologies and community networks to communicate information. Shares appropriate information internally and externally. Anticipates and resolves disagreements and conflicts constructively. Communicates with tact and discretion. Listens well and accurately conveys others' ideas. Composes clear, direct and succinct written messages that effectively convey ideas or information to the intended reader. Recognizes when language requires adjustment to achieve understanding by differing readers and rewords messages accordingly. Accurately emphasizes the most important and pertinent points in a body of information that results in quick understanding of the material's essence. Organizes the flow of information in a document/report so that facts or ideas build upon one another logically to lead the reader to a specific conclusion.
• Cultural Competency - Actively seeks out different points of view and leverages the benefits of different perspectives. Develops solutions that take into account cultural differences. Educates self about the impacts and benefits of diversity through study and analysis. Integrates cultural, social, and behavioral factors in the delivery of services. Uses appropriate methods to interact professionally, sensitively and effectively with persons from diverse cultural, racial, social, economic, gender identity, sexual orientation, educational, ethnic and professional backgrounds, of all ages and lifestyles.
• Development and Continual Learning - Actively works to continuously improve job effectiveness and efficiency. Knows own strengths and applies them effectively; knows personal strengths and weaknesses. Uses failure as an opportunity to learn from past results and continues to learn and grow. Accepts personal responsibility for developing talents and knowledge. Actively acquires new skills and abilities. Seeks information and ideas from many places. Learns from others. Accepts and uses feedback from others.
• Ethical Conduct - Respects and maintains confidentiality. Avoids inappropriate situations and actions which present the appearance of a conflict of interest. Avoids misrepresentation. Does not misrepresent self or use position for personal gain. Uses the public's funds and resources appropriately.

Join a great team and lead us into the future
The Health System Quality Assurance division help prevent injuries, develop health systems, and improve patient safety by working closely with communities and local health partners. Our over 500 employees regulate and support more than 463,000 health professionals in 85 health professions and 11,000 health groups and programs. Learn more about what we do on our external site
Work Location & Flexibility
The employee may be located anywhere within the State of Washington. Telework (mobile work) is currently expected. When approved, the incumbent will work with their supervisor to identify an appropriate work schedule and balance including telework and reporting to the Tumwater, WA duty station for work activities as needed. Extensive travel is required, which is typically local or regional within the state, to meet with clients, conduct business, or attend/provide training.
Work that matters
Public health promotes and protects the health of all people in the state of Washington, in the communities where they live, learn, work, and play. We understand that our efforts to achieve more equitable health outcomes for the communities we serve begin with our ability to operationalize and institutionalize equity throughout our internal policies, systems, and practices.
About DOH
Join the Washington State Department of Health (DOH) and be part of a dynamic team dedicated to safeguarding public health. As a frontline defender of our communities, DOH collaborates with partners around the clock to impact the lives of every Washingtonian and visitor. We're not just an organization; we're a catalyst for change, guided by our core values of Equity, Innovation, and Engagement. Our Transformational Plan for the future of Washington's health is in motion, and we invite you to make a meaningful impact on the well-being of the state by joining us in this exciting journey. Your work at DOH truly matters.
Why DOH
We are dedicated to your work-life harmony and offer one of the most competitive benefits packages in the nation, designed to support your lifestyle. To learn more about "Why DOH", visit Work@Health.
How to Apply
Intrigued? Click "Apply" to submit your detailed application profile along with the following:

• Remember to showcase your relevant education and experience in your application.

• Application packets must include the following:
  • A cover letter (without personal pictures) describing how you meet the qualifications and why you are interested in this position.
  • A current resume (without personal pictures)
  • Three (3) or more professional references, to be listed in your profile under the references section, which includes at least one supervisor, peer, and (if you have supervised staff) someone you have supervised or led.

• Attachments: DO NOT attach or include certifications/certificates of completion, transcripts, letters of recommendation, private information (social security number, year of birth etc.), or documents that include photos with your application. Please REMOVE all photos (including headshots) from your documents prior to submitting.

Veterans: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year.
Union Representation
This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equity, Diversity, and Inclusion
We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.
DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran's status, military status, genetic information, sexual orientation, gender expression, or gender identity.
Questions and Accommodations:
If you have questions about this position, please contact Danielle Dahm at, Danielle.Dahm@doh.wa.gov. For persons with disabilities, this document is available in other formats, please call 800-525-0127 (TDD/TTY 711) or email
Technical Support: Can't log in, password or email issues, error messages? NEOGOV provides technical support at 1-855-524-5627.
Conditions of Employment/Working Conditions
With or without an accommodation, I am willing and able to:

• Work Monday - Friday, from 8 a.m. - 5 p.m., but willing to occasionally adjust work-schedule to meet business needs, which may include evenings and weekends. A flexible work schedule will be considered upon request and supervisor approval.

• Extensively travel, which is typically local or regional within the state, to meet with clients, conduct business, or attend/provide training.
• Legally operate a state- or privately-owned vehicle OR provide alternative transportation while on state business.
• Participate in emergency response exercises and emergency events/high-priority assignments, as assigned.

Supplemental Information
This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) advertised in this recruitment are filled, this recruitment may only be used to fill additional open positions for the next sixty (60) days.
Only applicants who follow the directions and complete the Application Process in-full will have their responses reviewed for consideration.
Education and experience selected, listed and/or detailed in the Supplemental Questions must be verifiable on the detailed applicant profile submitted.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other...