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Form of workJob Description
Regional Operations Directors are responsible for maintaining a region of around 15 pool facility clients by leveraging effective communication with customers and ensuring a smooth and successful operation.
Responsibilities:
AquaTech is a seasonal pool management group providing full-service for neighborhood & community pools, as well as private associations and country clubs. Given the seasonal nature of the business, the Regional Operation Director’s responsibilities will differ depending on the time of year.
General:
- Ensure the operations and overall success at pools/pods within region of responsibility (about 15 facilities)
- serve as primary contact for customers (HOA, property managers, etc.)
- complete at least 1 pre-season discussion of expectations
- provide ongoing updates related to operations, staffing, etc.
- facilitate repair needs with repair team, provide customers updates
- Manage Product & Loss evaluations & decision making for region
- oversee team of openers to prepare facilities for inspections & operation and seasonal area manager(s)
- Oversee facilities’ needs regarding repair & renovation, including basic sales components, including completing annual facility assessments.
- work with personnel directors to ensure all staff members are meeting AquaTech’s standards of performance facility-specific expectations.
- Publish leadership schedule for self & seasonal area manager(s) to ensure appropriate daily oversight of facilities within region of responsibility
- required to hold valid certifications for Lifeguarding, First Aid and CPR/AED for the Professional Rescuer
Work Schedule:
- Hours Requirements: 40-45 hours per week
- Location: During pre-season preparation period & operating season, a majority of shifts will be “in field” overseeing operations. Weekly meetings and off-season office-based shifts will be completed at AquaTech’s Charlotte Office.
- Work schedule will depend on seasonal requirements and will be coordinated to ensure proper coverage of area of responsibility with Regional Personnel Managers & seasonal area managers. Evenings and weekends are expected during pre-season training period & during the operating season (May-September).
Benefits:
- Company sponsored health insurance
- 401K with up to 4% company matching through John Hancock
- Vetted Profit Sharing Program with 100% benefit after 6 years of employment
- 2 weeks paid time off annually, in addition to the office being closed between Dec 25- January1
- Goal based commission bonus structure.
Requirements
Qualified applicants should hold or be able to obtain a valid certification for Lifeguarding, CPR/AED for Professional Rescuer and First Aid through the American Red Cross or comparable provider.
One to three year(s) of supervisory or managerial experience is recommended.
One to three year(s) year of lifeguard or aquatics operations experience is recommended.
One to three year(s) year budget/profit & loss experience is recommended.
Current Certified Pool Operator certification is recommended.
About:
AquaTech Pool Management offers full service operations support for neighborhood & community pools, as well as private associations and country clubs. We take pride in offering superior service for our clients by setting high expectations for safety, cleanliness and customer services.
Seasonally, AquaTech offers around 1800 positions for lifeguards, pool attendants, services technicians, repair technicians, etc.
AquaTech services after 250 facilities in the Charlotte and surrounding areas, as well as 12 facilities in Greensboro and 20+ facilities in the Raleigh and surrounding areas.
