Regional Business Coordinator - Remote (Ohio Residents Only)

Who We Are:

Since 1946, we’ve been providing compassionate treatment to support the behavioral, physical and emotional health of children and families, where the needs of each child are individually assessed and dynamic treatment plans are specifically designed to properly transition them from disruptive to permanent, stable environments. Our services include community-based services, residential treatment, and treatment foster care programs throughout our locations in central and northeast Ohio and West Virginia.

Working at The Village Network:

• The Village Network prides itself on a Culture of Care: Come be a part of the mission and a member of a team that has a passion for what they do and the people they serve.
• Excellent safety record and training program. The Village Network utilizes Collaborative Problem Solving along with The Neurosequential Model of Therapeutics to addresses the individual needs of youth and their families.
• Competitive salaries and great benefits including a 403(b) plan with both a 5% company contribution and 50% match of the first 7% after 1 year of service.
• 192 hours (YES 24 DAYS!) of PTO offered in the first year in addition to 6 paid holidays for fulltime employees with potential for PTO buy back for unused time.
• 11-year history of providing annual bonuses, as well as offering PTO Buybacks.
• Advancement Opportunities: The village network is a growing organization and we aim to promote from within.

Job Title: Regional Business Coordinator (RBC) - Remote - Ohio Residents Only

Reports To: Billing Supervisor/Accounting Manager

Direct Reports: None

Summary:

As a partner in building brighter futures for youth and their families, your role will be to assist with and facilitate billing processes on a regional level that align with The Village Network’s Mission, Vision & Values.

Essential Tasks, Duties, and Responsibilities:

• Responsible for monitoring the status of unbilled services and denied Medicaid claims until resolution is achieved.
• Responsible for monthly reconciliation of open charges for Agency Receivables. Performs re-bills and/or makes collection calls to ensure receivables are within target ranges.
• Acts as liaison between Fiscal office and Network Site. Maintains open communication and contact with all offices in the region including attendance at required meetings and providing status reports.
• Monitors client accounts in EHR assuring the accuracy of billing information. Assists in resolving billing issues and attempts to resolve other errors incurred during the billing cycle including follow-up with appropriate staff.
• Ensures coverage for all eligible clients. Maintains accuracy of client information using the appropriate information within the appropriate network.
• Responsible for note corrections as requested by clinicians.
• Audits petty cash procedure compliance for all offices located within the region.
• Serves as Regional EHR power user.
• Manages all aspects of monthly Title IV-E per diem billings to placing agencies including follow-up and resolution of unpaid charges.
• Ensures accurate posting of Agency accounts receivable each month in EHR.
• Responsible for monthly reconciliation of open charges for Agency Receivables. Performs re-bills and/or makes collection calls to ensure receivables are within target ranges.
• Performs daily reconciliation of Medicaid and Per Diem cash receipts.
• Performs other duties as required.

Knowledge, Skills, and Abilities:

• Strong Excel skills and familiarity with other Microsoft Office products; aptitude for new software applications. Experience with Electronic Health Records system and Medicaid/Insurance procedures desirable.
• High School diploma; post high school coursework and/or experience with general accounting principles. Minimum of four years prior experience in business with similar responsibilities.
• Detail oriented, organized, and analytical problem solver. Ability to multi-task and prioritize efficiently.
• Strong verbal and written communication skills. Ability to work independently while also team and customer focused.
• Valid Ohio Driver’s License and maintenance of a driving record that allows the individual to be insurable with The Village Network’s vehicle insurance provider.
• Ability to maintain confidentiality of sensitive information.

Physical Demands:

• Occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a copy machine, computer printer, etc.
• Ability to communicate (verbally and written) with all levels of personnel, internal and external to the company
• Ability to handle bending, stooping, lifting, pushing, reaching, and walking for periods of time.
• Must be able to lift 20 pounds independently

Check out our website to learn more about The Village Network https://thevillagenetwork.org/ and visit the Careers page to explore additional opportunities and check out our benefits brochure.