Address
Form of workRecruitment and Engagement Coordinator Job Description
Klipsch Senior Care, LLC d/b/a Home Instead
Objective:
The Recruitment and Engagement Coordinator is responsible for department management over CAREGiver recruiting, hiring, development, and retention.
Primary Responsibilities:
• Reflect the core values of Klipsch Senior Care, LLC d.b.a. Home Instead an independently owned and operated Home Instead franchise.
• Develop and manage the annual franchise Recruitment and Engagement operational plan and budget.
• Achieve the annual operational plan's revenues, gross profit, profitability and other operational goals by the stated milestones.
• Provide leadership and management of the Recruitment and Engagement Department; focusing on operational efficiency and CAREGiver performance related to CAREGiver Recruitment and Engagement.
• Manage outcomes of Recruitment and Engagement Department activities and direct changes that will drive achievement of operational goals.
• Complete a regularly scheduled audit of Recruitment and Engagement processes to ensure compliance with all governing bodies; including Home Instead® Standards and any state specific requirements.
• Demonstrate open and effective communication with the franchise owner, direct reports, colleagues, CAREGivers, clients and family members.
• Adhere to all company policies, procedures and business ethics codes and ensure that they are implemented and communicated to all employees.
Secondary Responsibilities:
• Maintain and establish strong relationships with neighboring franchise owners
• Maintain and establish strong relationships with the Home Instead, Inc. Business Performance team
• Perform any and all other functions and responsibilities deemed necessary for the successful operation of a Home Instead franchise office
• Potential of assisting clients in their homes for brief periods of time to ensure consistency of care
• Potential of answering phones after hours, remotely
Critical Numbers:
• Develop and manage critical numbers of the business and report them weekly to the Home Instead General Manager.
Education/Experience Requirements:
• College degree preferred. Relevant work experience preferred
• One to two years of related business experience or an equivalent combination of education and work experience may be considered
• Must possess a valid driver's license
Supervisory Responsibilities:
• This position will be responsible for overseeing all of the functions performed by the Recruitment and Engagement Department. Responsibilities include interviewing, hiring and training CAREGivers, planning, assigning and directing work; appraising performance, coaching CAREGiver's performance; problem resolution and seeking positive outcomes
Knowledge, Skills and Abilities:
• Must have an understanding of and uphold the policies and procedures established by Klipsch Senior Care LLC, d.b.a. Home Instead an independently owned and operated Home Instead franchise
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively
• Must have the ability to work independently, maintain confidentiality of information and meet deadlines
• Must have the ability to demonstrate effective interpersonal skills is essential as well as sound judgment and good decision-making
• Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
• Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
• Must have the ability to establish good working relationships with office colleagues, the franchise owner, clients and the community
• Must have the ability to present a professional appearance and demeanor
• Must have the ability to operate office equipment
• Must have the ability to operate HI technology
• Must have computer skills and be proficient in Word and Excel
• Must be able to work evenings or weekends as required
• Must have knowledge of the senior-care industry
• Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone
• Must be patient and congenial on the telephone
• Must be able to perform duties in a professional office setting
• Must be able to recruit high quality candidates
Work Remotely
• No
Job Type: Full-time
Salary: $17.00 - $19.00 per hour
Benefits:
• Dental insurance
• Paid time off
Schedule:
• 8 hour shift
• Monday to Friday
• No nights
• No weekends
Supplemental pay types:
• Bonus pay
Work Location: One location
Position Information
Title:Recruitment and Engagement Coordinator ID:8285
Please note that this is the job board for the franchise office located at 1355 W. Bloomfield Road, Suite 2, Bloomington, IN 47403. Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.
For job related questions please call the franchise office at 8129612222.
Klipsch Senior Care, LLC d/b/a Home Instead
Objective:
The Recruitment and Engagement Coordinator is responsible for department management over CAREGiver recruiting, hiring, development, and retention.
Primary Responsibilities:
• Reflect the core values of Klipsch Senior Care, LLC d.b.a. Home Instead an independently owned and operated Home Instead franchise.
• Develop and manage the annual franchise Recruitment and Engagement operational plan and budget.
• Achieve the annual operational plan's revenues, gross profit, profitability and other operational goals by the stated milestones.
• Provide leadership and management of the Recruitment and Engagement Department; focusing on operational efficiency and CAREGiver performance related to CAREGiver Recruitment and Engagement.
• Manage outcomes of Recruitment and Engagement Department activities and direct changes that will drive achievement of operational goals.
• Complete a regularly scheduled audit of Recruitment and Engagement processes to ensure compliance with all governing bodies; including Home Instead® Standards and any state specific requirements.
• Demonstrate open and effective communication with the franchise owner, direct reports, colleagues, CAREGivers, clients and family members.
• Adhere to all company policies, procedures and business ethics codes and ensure that they are implemented and communicated to all employees.
Secondary Responsibilities:
• Maintain and establish strong relationships with neighboring franchise owners
• Maintain and establish strong relationships with the Home Instead, Inc. Business Performance team
• Perform any and all other functions and responsibilities deemed necessary for the successful operation of a Home Instead franchise office
• Potential of assisting clients in their homes for brief periods of time to ensure consistency of care
• Potential of answering phones after hours, remotely
Critical Numbers:
• Develop and manage critical numbers of the business and report them weekly to the Home Instead General Manager.
Education/Experience Requirements:
• College degree preferred. Relevant work experience preferred
• One to two years of related business experience or an equivalent combination of education and work experience may be considered
• Must possess a valid driver's license
Supervisory Responsibilities:
• This position will be responsible for overseeing all of the functions performed by the Recruitment and Engagement Department. Responsibilities include interviewing, hiring and training CAREGivers, planning, assigning and directing work; appraising performance, coaching CAREGiver's performance; problem resolution and seeking positive outcomes
Knowledge, Skills and Abilities:
• Must have an understanding of and uphold the policies and procedures established by Klipsch Senior Care LLC, d.b.a. Home Instead an independently owned and operated Home Instead franchise
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively
• Must have the ability to work independently, maintain confidentiality of information and meet deadlines
• Must have the ability to demonstrate effective interpersonal skills is essential as well as sound judgment and good decision-making
• Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
• Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
• Must have the ability to establish good working relationships with office colleagues, the franchise owner, clients and the community
• Must have the ability to present a professional appearance and demeanor
• Must have the ability to operate office equipment
• Must have the ability to operate HI technology
• Must have computer skills and be proficient in Word and Excel
• Must be able to work evenings or weekends as required
• Must have knowledge of the senior-care industry
• Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone
• Must be patient and congenial on the telephone
• Must be able to perform duties in a professional office setting
• Must be able to recruit high quality candidates
Work Remotely
• No
Job Type: Full-time
Salary: $17.00 - $19.00 per hour
Benefits:
• Dental insurance
• Paid time off
Schedule:
• 8 hour shift
• Monday to Friday
• No nights
• No weekends
Supplemental pay types:
• Bonus pay
Work Location: One location
Position Information
Title:Recruitment and Engagement Coordinator ID:8285
Please note that this is the job board for the franchise office located at 1355 W. Bloomfield Road, Suite 2, Bloomington, IN 47403. Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.
For job related questions please call the franchise office at 8129612222.
