Address
Form of workMOBILE OUTREACH AND ENGAGEMENT SPECIALIST PART-TIME
BEHAVIORAL HEALTH: OUTPATIENT DIVISION
You are key to our vision: Together We Thrive. At Kenneth Young Center, our staff come together with volunteers, community partners, and the people we serve to create holistic systems of care through interwoven behavioral health programs, older adult services, and community health initiatives. Our team welcomes and celebrates unique perspectives, and represents the diversity and vitality of our local communities. This role helps realize our mission: We partner with communities to support people of all ages to navigate life's challenges through personalized prevention, intervention, treatment, and recovery. Join our team to grow in your career while building stronger, healthier communities.
Please Note: This position requires candidates to self-identify as being in the recovery process (from addiction and/or a mental or physical disability) and be willing to work towards your CRSS to be completed within your first 12 months in the position. The CRSS or Certified Recovery Support Specialist is an Illinois state certificate that requires completing course work and earning continuing education credits to maintain the certificate.
Job Scope: Works with individuals across the lifespan and families within community based systems to provide services including crisis intervention and linkage to care. The Crisis Care System (CCS) MCR team is responsible for over the phone and in-person de-escalation and crisis resolution services, screening and assessment. Team members contribute with on-call response to ensure 24/7/365 coverage for crisis intervention, as well as outreach to individuals post-crisis as part of the continuum of care.
Crisis calls will be received through the 988 Crisis Response Line and direct through the KYC crisis line. Crisis hours include evening, weekend, and holiday hours. Mobile response area is Schaumburg and Elk Grove Townships.
Engagement Specialists should have their CRSS certification or be eligible for CRSS within 1 year of starting. In this role, individuals with lived mental health and substance use disorder experience will engage clients through the power of bonding over common experiences while adding the benefits of modeling that recovery is possible.
Benefits include: Workplace culture that encourages work/life balance. Flexible hours. Guaranteed clinical supervision for licensure. Opportunity for bonus pay and mileage reimbursement. Work laptop and work iPhone provided. 13-15 CEUs per year.
Proof of COVID-19 vaccination required. Accommodation for medical and religious exemption will be considered. Weekly testing required for approved vaccination exemptions.
Responsibilities
- Clinical Responsibilities
- Provide a full range of crisis screening and support services to a caseload of clients and their families. These services will include the following:
- Crisis screenings completed in a two-person team to assess current needs and determine level of risk
- Development of a plan to stabilize a client without the use of hospitalization if hospitalization is not necessary
- Case management services to reduce likelihood of future crisis
- Linkage back to care provider
- Linkage to community resources as needed
- Ongoing support to help a client maintain access to established services
- Participate as a responsible crisis team member to maintain continuous on-call coverage and to accomplish other team tasks, goals and responsibilities
- Manage a caseload that reflects the CCS MCR program demands
- Provide timely and accurate assessments of incoming crisis calls with clinically appropriate dispositions
- Determine the need for additional services based on the assessment and facilitate linkage
- Participate in consultation, as needed, with other agency professionals or with paid agency consultants
- Provide a full range of crisis screening and support services to a caseload of clients and their families. These services will include the following:
Performance Requirements
- Interpret and communicate, at the service delivery level, Center policies and procedures
- Attend department meetings
- Meet agency quality and compliance standard by accurately completing clinical documentation and service reporting in a timely manner
- Meet or exceed service productivity expectation
- Participate in program evaluation and development of service options that best address client needs
- Participate in Staff training and development seminars
- Work cooperatively with other Center teams and programs to maintain smooth continuity of care when cases are shared across teams
- Become familiar with and utilize of outside resources as needed to provide comprehensive services to clients
- Participate in supervision and in regular performance appraisals as directed
Education and Experience
- CRSS certification through IAODAPCA or obtained in 1 year
- Minimum of high school GED or Bachelors Degree from an Accredited College or University in Social Work, Psychology, or closely related discipline Masters Degree in Psychology or Social work preferred.
- Minimum of one year of experience working in a mental health setting, with lesser degree, more experience preferred.
- Valid driver’s license, proof of insurance and reliable transportation required.
- Computer skills required
Kenneth Young Centers is an Equal Opportunity Employer
